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	<title>Clinic &#8211; FYDO Wiki</title>
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	<item>
		<title>Clearing Cookies and Cache in Microsoft Edge</title>
		<link>https://wiki.fydo.cloud/clearing-cookies-and-cache-in-microsoft-edge/</link>
		
		<dc:creator><![CDATA[Shae Darr]]></dc:creator>
		<pubDate>Wed, 03 Jun 2026 04:20:13 +0000</pubDate>
				<category><![CDATA[Clinic Settings]]></category>
		<category><![CDATA[Hospital Settings]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=9743</guid>

					<description><![CDATA[There may be times where you are asked to clear your browser cookies and cache when troubleshooting issues within FYDO or Preadmit. Cached data stored within your browser can sometimes cause problems such as pages not loading correctly, old information continuing to display, login issues, or unexpected system behaviour after updates have been applied. The [&#8230;]]]></description>
		
		
		
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		<title>Health Fund Fees</title>
		<link>https://wiki.fydo.cloud/health-fund-fees-2/</link>
		
		<dc:creator><![CDATA[Michelle]]></dc:creator>
		<pubDate>Mon, 16 Mar 2026 23:45:22 +0000</pubDate>
				<category><![CDATA[Clinic Health Fund Fees]]></category>
		<category><![CDATA[Uncategorised]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=9078</guid>

					<description><![CDATA[]]></description>
		
		
		
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		<title>How to Add a Doctor &#8211; Clinic</title>
		<link>https://wiki.fydo.cloud/how-to-add-a-doctor-clinic/</link>
					<comments>https://wiki.fydo.cloud/how-to-add-a-doctor-clinic/#respond</comments>
		
		<dc:creator><![CDATA[Inactive Users]]></dc:creator>
		<pubDate>Thu, 02 Oct 2025 06:11:48 +0000</pubDate>
				<category><![CDATA[Clinic General]]></category>
		<category><![CDATA[adding new provider number]]></category>
		<category><![CDATA[adding provider number]]></category>
		<category><![CDATA[how to add a doctor]]></category>
		<category><![CDATA[how to add a dr]]></category>
		<category><![CDATA[how to add a new provider number]]></category>
		<category><![CDATA[how to add provider number]]></category>
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					<description><![CDATA[Need to add a new doctor? Or another provider number for an existing doctor?&#160;Read on to learn how! Start off by navigating to Settings &#62; Doctors &#62; Add Doctor. Then, add the doctor details. The key details are the doctor&#8217;s name, provider number, payee provider number, fund payee ID (if applicable), service type and Allied [&#8230;]]]></description>
		
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		<title>Importing Claims</title>
		<link>https://wiki.fydo.cloud/importing-claims/</link>
		
		<dc:creator><![CDATA[Marko Vidaic]]></dc:creator>
		<pubDate>Thu, 02 Oct 2025 03:48:38 +0000</pubDate>
				<category><![CDATA[Claims Import]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=8017</guid>

					<description><![CDATA[To import your claims, you will first need to make sure your file format is in compliance with our requirements. We have other wiki pages to cover this; or reach out to us at support@alturahealth.com.au to enquire about getting ready to import. 3. Upload your file. We have two options available for this: Please note, [&#8230;]]]></description>
		
		
		
			</item>
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		<title>Exporting Claims</title>
		<link>https://wiki.fydo.cloud/exporting-claims/</link>
		
		<dc:creator><![CDATA[Marko Vidaic]]></dc:creator>
		<pubDate>Thu, 02 Oct 2025 03:46:42 +0000</pubDate>
				<category><![CDATA[Claims Import]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=8026</guid>

					<description><![CDATA[FYDO has the ability to export your processing and payment information for batches as .xml files that contain all the relevant information for the claim and can be fed back into other software as needed. 3. You will be met with the export screen. To actually export, you can follow these quick steps below: You [&#8230;]]]></description>
		
		
		
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		<item>
		<title>Deactivating a User</title>
		<link>https://wiki.fydo.cloud/deactivating-a-user/</link>
		
		<dc:creator><![CDATA[Shae Darr]]></dc:creator>
		<pubDate>Fri, 08 Aug 2025 00:58:48 +0000</pubDate>
				<category><![CDATA[Clinic Settings]]></category>
		<category><![CDATA[Hospital Settings]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=7854</guid>

					<description><![CDATA[When users no longer require access to FYDO, they can be deactivated in the system. 3. Search for the required user and Double Click on their name 4. Click Edit5. Untick the Active box6. Click Save 7. Inactive users can always be viewed by utilising the Show Inactive option8. Inactive users will be identified with [&#8230;]]]></description>
		
		
		
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		<title>Importing Radiology Claims – ECLIPSE</title>
		<link>https://wiki.fydo.cloud/importing-radiology-claims-eclipse/</link>
		
		<dc:creator><![CDATA[Kloe Brooks]]></dc:creator>
		<pubDate>Fri, 16 May 2025 03:44:48 +0000</pubDate>
				<category><![CDATA[Claims Import]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=7252</guid>

					<description><![CDATA[To save time double handling your radiology in-hospital claim data, import your data into FYDO and have the ECLIPSE claims paid within 4 weeks by the health funds, usually quicker. NOTE:&#160;DVA in-hospital claims would go via the Medicare Online channel, not the ECLIPSE channel. Minimum Data Set Everything is mandatory unless stated otherwise. Notes Patient [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>Importing Pathology Claims – ECLIPSE</title>
		<link>https://wiki.fydo.cloud/importing-pathology-claims-eclipse/</link>
		
		<dc:creator><![CDATA[Kloe Brooks]]></dc:creator>
		<pubDate>Thu, 08 May 2025 05:20:08 +0000</pubDate>
				<category><![CDATA[Claims Import]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=6799</guid>

					<description><![CDATA[To save time double handling your pathology&#160;claim data, import your data into FYDO and have the ECLIPSE claims paid within&#160;4-5 weeks by the health funds. NOTE:&#160;DVA in-hospital claims would go via the Medicare Online channel, not the ECLIPSE channel. Minimum Data Set Everything is mandatory unless stated otherwise. Notes Patient Name&#160;&#160;–&#160;The first and last name [&#8230;]]]></description>
		
		
		
			</item>
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		<title>Importing Specialist Claims &#8211; Eclipse</title>
		<link>https://wiki.fydo.cloud/importing-specialist-claims-eclipse/</link>
		
		<dc:creator><![CDATA[Kloe Brooks]]></dc:creator>
		<pubDate>Thu, 08 May 2025 05:16:11 +0000</pubDate>
				<category><![CDATA[Claims Import]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=6803</guid>

					<description><![CDATA[To save time double handling your specialist claim data, import your data into FYDO and have the ECLIPSE claims paid within&#160;4 weeks by the health funds. NOTE:&#160;DVA in-hospital claims would go via the Medicare Online channel, not the ECLIPSE channel. Minimum Data Set Everything is mandatory unless stated otherwise. Patient Information Claim Data Notes External [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>Importing Specialist Claims &#8211; Medicare / DVA / Patient Claims</title>
		<link>https://wiki.fydo.cloud/importing-specialist-claims-medicare-dva-patient-claims/</link>
		
		<dc:creator><![CDATA[Kloe Brooks]]></dc:creator>
		<pubDate>Thu, 08 May 2025 05:06:53 +0000</pubDate>
				<category><![CDATA[Claims Import]]></category>
		<guid isPermaLink="false">https://wiki.fydo.cloud/?p=6794</guid>

					<description><![CDATA[To save time double handling your specialist claim data, import your data into FYDO and have the claims paid within 1-3 working days for Medicare and DVA claims. Minimum Data Set Everything is mandatory unless stated otherwise. Notes External Patient ID –&#160;this is&#160;required so we can uniquely identify the patient. This must be unique to [&#8230;]]]></description>
		
		
		
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