To save time double reconciling payments, FYDO can produce a file with the exceptions and payment data, so that it can be imported back into your main system.

We can produce these files in XML format.
Note – nothing is returned back for Patient Claims.

Exception Statement

XML

Each item is export in the exception file, not just items that were rejected or paid a different amount.

Batch Number
External Servicing Dr Id
Claim Date
Total Paid i.e. for the entire batch
Voucher/Invoice Information
- Id
  - VVSS, the first 2 digits (VV) represent the voucher position within a batch and the next 2 digits (SS) represent the service position within the voucher
- External Patient Id
- External Invoice Id
- Patient Surname
- Patient First name
- Patient Medicare Number
- Medicare Flag
  - A – Patient identification has been amended
  - I – Patient medicare issue number changed
  - C – Patient medicare number changed
  - W – Patient card used will expire shortly
  - S – Patient card expired. Future services may be rejected
  - X – Old Medicare issue number for patient. Future services may be rejected
  - empty – no change
- Veterans Number
- Veterans Flag
  - A – Patient identification has been amended
  - C – Patient veterans number change
  - empty – no change
- Item Number
- Date of Service
- Amount Paid
- Exception Code
- Explanation Text
- Medicare Benefit (only provided when an ECLIPSE claim)
- Health Fund Benefit (only provided when an ECLIPSE claim)
- Health Fund Exception Code (only provided when an ECLIPSE claim)
- Health Fund Explanation Text (only provided when an ECLIPSE claim)

Payment File

XML

Batch Number
External Servicing Dr Id
Claim Date
Total Claim Amount Paid
Run Date
Run Number
Voucher Information
- Id
  - VVSS, the first 2 digits (VV) represent the voucher position within a batch and the next 2 digits (SS) represent the service position within the voucher
- External Patient Id
- External Invoice Id
- Patient Surname
- Patient First Name
- item Number
- Date of Service
- Amount Paid

Notes

External Doctor ID / External Patient ID / External Invoice ID – As long as this was provided when the data was imported, then we can include this when these export files are created.

Sample File

As of September 2021 we do not have any inbound webhooks/APIs, meaning FYDO can not receive new patients via an API. FYDO can send webhooks/apis for new patients but not inbound as of this writing.

We do have a patient transfer option whereby you can send us a file via FTP and it can be loaded into FYDO. Currently this occurs at 3 scheduled intervals a day. 8am, midday and 4pm (SYD time).

We have a few formats we can accept the data in

XML
.txt

Option: XML

This format has been adopted as it is the format created by Genie.

Download Sample File

XML Tag Name	Details
Id	This is the MRN from the incoming system
ChartOrNHS	This could be another additional ID you have for the patient
Title	e.g Miss, Mrs
FirstName
Surname
MiddleName
HealthFundAliasFirstName	Only required if the patent is known by another name with their health fund
HealthFundAliasFamilyName	Only required if the patent is known by another name with their health fund
AddressLine1
AddressLine2
Suburb
State
Postcode
DOB	Format yyyy-mm-dd
Sex	e.g M, F or 1 – for Male 2 – Female 3 – Undertermined
HomePhone	Format 0299999999
MobilePhone	Format 0415999999
EmailAddress
HccPensionNum
MaritalStatus	Married De facto Same sex partner Single Widowed Divorced Separated
CultureCode	1 – Aboriginal 2 – Torres Strait Islander 3 – Both Aboriginal / Torres Strait Islander 4 – Neither 9 – Not Stated
MedicareNum
MedicareRefNum
MedicareExpiry	Format yyyy-mm-dd
DvaNum
HealthFundName	e,g MBP, HCF needs to be the fund code not the fund name. Or at the least the first 3 characters need to be the fund code.
HealthFundNum
NokName	Format FirstName Surname
NokPhone
Memo

Option: Text File

This format was created by FYDO and has more fields than the XML option, referred to internally as AV2.