FYDO has implemented validation warnings to help prevent SMS messages from being sent to invalid mobile numbers.
When sending an individual SMS to a patient with an invalid phone number entered, FYDO will trigger a pop-up notification to ensure the user is aware that the SMS cannot be sent.
For SMS messages sent via automation, if the recipient’s mobile number is invalid, an email notification will be issued to the contact configured under Settings > System Configuration > SMS Account.
FYDO has now enhanced the SMS History functionality by introducing sorting based on Appointment Date.
There have also been additional filter options added to allow users to see exactly what they need to.
Opt-Out SMS
FYDO now gives users the ability to document if a patient has Opted Out of receiving SMSs. This field is on the Patient Screen and once it is selected the system will not allow for a patient to be sent an SMS when the Bulk SMS or Automated SMS functions are being used.
Users will also be able to clearly see which patients have Opted Out and these patients will be unable to be selected.
Preadmit is also able to collect this information and populate the field in FYDO when patients submit their forms, so please reach out if this is a feature you’d like to enable for your facility.
User Group Settings
FYDO has expanded the options available under the Appointment heading. Previously, users were limited to a single option that allowed the creation and deletion of Custom Views only. This has now been enhanced to include the ability to create, edit, and delete all views. These additional options provide greater flexibility in managing views, allowing staff to create their own customised views, while also enabling administrators to control permissions and determine which staff members are authorised to modify all views which will affect all users.
You can now access Clinical directly from the right-click menu on a patient’s appointment. Selecting Clinical will take you straight to the Clinical tab within the patient’s file, making it faster and easier to view and update clinical notes without extra navigation.
Referral Expired Warning
When cutting and pasting an appointment to a new date/time, FYDO will now warn you if the referral attached to the appointment is expired for the new appointment date/time. This helps prevent booking issues and ensures referrals remain valid before the appointment is saved.
New Patient Summary Panel Across Clinical Screens
A new Patient Summary Panel has been added across all screens under the Clinic tab within a patient file. This panel provides quick visibility of key patient details, including demographics, allergies, alerts, notes, and document alerts. This ensures important information is easily accessible at all times.
OEC Description Enhancement
When running an OEC check, the Documents section previously displayed only “OEC” as the description. It will now also display the associated item number, making it easier to navigate the documents and quickly locate the correct file.
In addition to a provider number, doctors are also assigned a prescriber number. Facilities can now record this information directly within the doctor’s profile, eliminating the need for separate spreadsheets. This enhancement will also support future initiatives related to clinic prescribing.
When adding a patient to the waitlist, you’ll now see a new tick box option: “Transfer notes into appointment.”
If this box is ticked, any notes you enter at the time of adding the patient to the waitlist will automatically carry across to the patients appointment when made from the waitlist.
Facilities now have the ability to merge Practices. This enhancement streamlines workflow and improves data management by providing a simple way to consolidate multiple practices and maintain a cleaner, more organised database. You will find this merge feature in Settings > Practices > Select Practice.
Permissions for this feature can also be managed within User Groups under Settings General. Users with Read and Write (RW) access will have the ability to merge practices.
Wanting to generate an IFC for a patient that is NOT booked for an appointment yet? You can now do this directly from the patient screen, eliminating the need to navigate back to the Patient List Screen. This new feature is accessible by clicking on the three dots on the right-hand side of the patient screen which will generate a drop-down menu where you will see this option.
Users will need to add additional information while using this feature, as it isn’t linked to a particular appointment with pre-populated item numbers etc.
Body Stats
FYDO has introduced a new Body Stats tab, now available within the Clinical section of the Patient Screen. This feature allows users to record a patient’s height and weight, with the system automatically calculating the Body Mass Index (BMI). Users can also assign a start date to these measurements.
If height and weight data are entered during the Preadmit Admission Form process, they will automatically transfer to FYDO and be stored within the Body Stats section.
Additionally, user permissions for this feature can be managed within User Groups, with access levels configurable to Deny, Read, or Read and Write.
Clinic users will now see clear alerts when attempting to access FYDO features that are only available in the FYDO Hospital module.
SMS Automation
Clinics can now Deactivate SMS Automations, allowing them to pause messages when needed without deleting the entry or losing the settings.
Practices
Email addresses are now displayed in the list of Practices under Settings. This information is also included in the Excel Export, making it easy for clinics to access and use for emailing purposes.
An enhancement has been made to Settings > SMS Automation, with the addition of new filtering option. FYDO now allows users to filter SMS automation rules by Appointment Type, offering greater flexibility and control in message targeting. This filter option is available within the “To Confirm Appointment” SMS condition, making it easier to tailor confirmation messages to specific appointment types.
