We’ve improved the Clinical Billing screen to display a helpful alert when billing to Medicare. If a patient holds a Medicare/Pension Card, FYDO will now show an alert next to the Add Items button. This alert will assist users in improving accuracy when adding MBS item numbers.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
Users can now add appointments directly from the Waitlist! This new feature is available in the Right-Click Menu when using the Appointments Screen.
Selecting this option will open a pop-up displaying all Waitlist patients available for the selected day. Their mobile phone number is displayed to make it quick and easy to contact the patient if needed.
Double-clicking on a patient opens the Make Appointment Screen, where details can be added to complete the booking.
Once the booking is made and the user clicks Save, another pop-up will appear, prompting them to decide whether to Delete from waitlist and/or Delete Future Appointments – ensuring a seamless and efficient transition from Waiting to Booking.
We’ve introduced new options to the User Group > Access Levels for the Data I/O function.
By default, these new options will mirror the current access levels that all users have in FYDO. Clinics can adjust these permissions as needed.
The MRN is now displayed in the End of Day Banking Report as an additional form of identification.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
A new access level now governs Clinical Notes Templates. This access level inherits the settings already assigned to the User Group for Templates.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
Additional audit logs have been added when amendments are made to the patient screen.
New logs include:
We’ve now added a Due Date token for invoices. This new token will automatically calculate an invoice due date based on the invoice accounting period date + xxx number of days.
To add a Due Date to invoices, download the required invoice templates, add the token <<InvDueDate>> and then upload the updated templates back into FYDO.
Next, specify the number of days from the invoice date until it is due. Navigate to Settings > System Configuration and enter the desired value in the “Invoice Due In Days” field.
FYDO will now automatically calculate and apply accurate due dates to invoices!
If you need assistance setting up the Due Date token, our friendly FYDO support team is here to help! Feel free to reach out to us via:
Email: support@alturahealth.com.au
Phone: (02) 9632 0026
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
Users can now utilise the Make Recurring feature to add multiple bookings for the same patient on a daily, weekly, monthly or yearly basis. Appointments can even be made on certain days of the week, e.g. Mondays, Wednesdays and Fridays.
Appointments in a recurring series also include additional options for Edit Appointments or Delete Appointments.
A great new feature has been introduced to the Patient Screen to avoid simultaneous edits by multiple users. If a record is being edited, other users attempting to access it will receive a pop-up notification and will be prevented from making changes.
Additionally, if a user has the Patient Screen open, and changes are made to the record while they are viewing it, they will be alerted when they click “Edit”. This ensures they are aware of any updates to the information.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
Clinics can now set an alert to flag patients with outstanding balances over a specified number of days when booking appointments. To enable this feature, go to Settings > System Configuration, then enter a value in the ‘Alert when making an appointment if money outstanding > than’ field and specify the number of days in the ‘Alert when money outstanding is X days outstanding’ field.
From the Appointments screen, when using the Patient Lookup, users can now easily view the last 5 clinic and hospital bookings for a patient. To view this information, simply click the grey arrow at the end of the patient’s line to expand and view the patient’s 5 most recent upcoming/past clinic and hospital bookings.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
New fields are now available for display in the Appointment Screen Custom Views, including:
FYDO now includes a Waitlist feature that clinics can use to maintain a list of patients waiting for an appointment time.
This Waitlist can be accessed from the Appointments Screen, allowing patients to be added along with details about the type of appointment they require.
Details that can be logged include:
With Phase 1 of the Waitlist feature complete, keep an eye on these announcements for improvements to this feature!
New fields have been added to Practices:
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
Users can now Export Letters as Word documents, enabling them to download and edit the form/letter with any additional information as needed.
In addition to the existing option to restrict access to edit document names and types, there is now an option to prevent users from Editing Letters.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
Delayed SMS messages can now be cancelled. While FYDO has always allowed users to schedule SMS messages to be sent at specific times, you now can cancel a scheduled SMS if needed.
To cancel, go to the patient’s Communications Tab and select Cancel Delayed SMS from the menu.
The audit log has also been upgraded to reflect these new functions.
The SMS History Screen has been redesigned to improve readability and align with FYDO’s modern look and feel.
Users now have the option to add an Arrived Icon to their Custom appointment views.
Previously, users only had the option to show the Arrived Time.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/
The new Check List feature allows users to effortlessly mark when a letter has been created for a patient’s appointment, eliminating the need to go through the patient’s documents to check.
The Check List can be accessed from the Appointments Screen Right-Click Menu, as well as on the Edit Appointment Screen.
Users can also add the Letter Created tick to their Custom appointment views, making it easy to see on the Appointments Screen whether a letter has been created for a patient.
Users will now receive an alert when using the FYDO Drag & Drop feature, helping to prevent appointments from being moved accidentally.
For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/