An enhancement has been made to Settings > SMS Automation, with the addition of new filtering option. FYDO now allows users to filter SMS automation rules by Appointment Type, offering greater flexibility and control in message targeting. This filter option is available within the “To Confirm Appointment” SMS condition, making it easier to tailor confirmation messages to specific appointment types.
In the Patient Screen, the section originally known as “Other Information” has been split into two sections: “Personal Information” and “Other Information”. This update allows you to better tailor the screen to your needs using our Reorder Content feature.
We’ve improved this feature to now apply across all bill types. The Clinical Billing screen has been enhanced to display a helpful alert when billing a patient that holds a Pension/Concession Card. FYDO will now show an alert next to the Add Items button. This aims to assist users in improving accuracy when choosing a fee level and entering MBS item numbers.
We’ve improved the Clinical Billing screen to display a helpful alert when billing to Medicare. If a patient holds a Pension/Concession Card, FYDO will now show an alert next to the Add Items button. This alert will assist users in improving accuracy when adding MBS item numbers.
Users can now add appointments directly from the Waitlist! This new feature is available in the Right-Click Menu when using the Appointments Screen.
Selecting this option will open a pop-up displaying all Waitlist patients available for the selected day. Their mobile phone number is displayed to make it quick and easy to contact the patient if needed.
Double-clicking on a patient opens the Make Appointment Screen, where details can be added to complete the booking.
Once the booking is made and the user clicks Save, another pop-up will appear, prompting them to decide whether to Delete from waitlist and/or Delete Future Appointments – ensuring a seamless and efficient transition from Waiting to Booking.
New User Group Access Levels
We’ve introduced new options to the User Group > Access Levels for the Data I/O function.
By default, these new options will mirror the current access levels that all users have in FYDO. Clinics can adjust these permissions as needed.
End of Day Banking Improvements
The MRN is now displayed in the End of Day Banking Report as an additional form of identification.
Additional audit logs have been added when amendments are made to the patient screen. New logs include:
Preferred Name
Title
Pronoun
Home Phone
Work Phone
Mobile
Email
DOB Estimate
New Token
We’ve now added a Due Date token for invoices. This new token will automatically calculate an invoice due date based on the invoice accounting period date + xxx number of days.
To add a Due Date to invoices, download the required invoice templates, add the token <<InvDueDate>> and then upload the updated templates back into FYDO.
Next, specify the number of days from the invoice date until it is due. Navigate to Settings > System Configuration and enter the desired value in the “Invoice Due In Days” field.
FYDO will now automatically calculate and apply accurate due dates to invoices!
If you need assistance setting up the Due Date token, our friendly FYDO support team is here to help! Feel free to reach out to us via: Email:support@alturahealth.com.au Phone:(02) 9632 0026
Users can now utilise the Make Recurring feature to add multiple bookings for the same patient on a daily, weekly, monthly or yearly basis. Appointments can even be made on certain days of the week, e.g. Mondays, Wednesdays and Fridays.
Appointments in a recurring series also include additional options for Edit Appointments or Delete Appointments.
Patient Screen Improvements
A great new feature has been introduced to the Patient Screen to avoid simultaneous edits by multiple users. If a record is being edited, other users attempting to access it will receive a pop-up notification and will be prevented from making changes.
Additionally, if a user has the Patient Screen open, and changes are made to the record while they are viewing it, they will be alerted when they click “Edit”. This ensures they are aware of any updates to the information.
Clinics can now set an alert to flag patients with outstanding balances over a specified number of days when booking appointments. To enable this feature, go to Settings > System Configuration, then enter a value in the ‘Alert when making an appointment if money outstanding > than’ field and specify the number of days in the ‘Alert when money outstanding is X days outstanding’ field.
New feature within Patient Lookup
From the Appointments screen, when using the Patient Lookup, users can now easily view the last 5 clinic and hospital bookings for a patient. To view this information, simply click the grey arrow at the end of the patient’s line to expand and view the patient’s 5 most recent upcoming/past clinic and hospital bookings.
New fields are now available for display in the Appointment Screen Custom Views, including:
Patient’s Age
Referring Doctor Details (from the Edit Appointment Screen)
Referral Date (highlighted in red if expired)
Waitlist Feature
FYDO now includes a Waitlist feature that clinics can use to maintain a list of patients waiting for an appointment time.
This Waitlist can be accessed from the Appointments Screen, allowing patients to be added along with details about the type of appointment they require.
Details that can be logged include:
Priority Level of their appointment
Preferred Doctor
Available Days the patient can attend
Whether the patient already has a Future Appointment booked
Any Notes relating to the entry
With Phase 1 of the Waitlist feature complete, keep an eye on these announcements for improvements to this feature!
