FYDO Clinic Update – 14/08/2025

Merge Practices Feature

Facilities now have the ability to merge Practices. This enhancement streamlines workflow and improves data management by providing a simple way to consolidate multiple practices and maintain a cleaner, more organised database. You will find this merge feature in Settings > Practices > Select Practice.

Permissions for this feature can also be managed within User Groups under Settings General. Users with Read and Write (RW) access will have the ability to merge practices.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 07/08/2025

Improved workflow for creating an IFC

Wanting to generate an IFC for a patient that is NOT booked for an appointment yet? You can now do this directly from the patient screen, eliminating the need to navigate back to the Patient List Screen. This new feature is accessible by clicking on the three dots on the right-hand side of the patient screen which will generate a drop-down menu where you will see this option.

Users will need to add additional information while using this feature, as it isn’t linked to a particular appointment with pre-populated item numbers etc.

Body Stats

FYDO has introduced a new Body Stats tab, now available within the Clinical section of the Patient Screen. This feature allows users to record a patient’s height and weight, with the system automatically calculating the Body Mass Index (BMI). Users can also assign a start date to these measurements.

If height and weight data are entered during the Preadmit Admission Form process, they will automatically transfer to FYDO and be stored within the Body Stats section.

Additionally, user permissions for this feature can be managed within User Groups, with access levels configurable to Deny, Read, or Read and Write.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 31/07/2025

New Alerts

Clinic users will now see clear alerts when attempting to access FYDO features that are only available in the FYDO Hospital module.

SMS Automation

Clinics can now Deactivate SMS Automations, allowing them to pause messages when needed without deleting the entry or losing the settings.

Practices

Email addresses are now displayed in the list of Practices under Settings. This information is also included in the Excel Export, making it easy for clinics to access and use for emailing purposes. 


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 12/06/2025

SMS Automation – Additional filter option

An enhancement has been made to Settings > SMS Automation, with the addition of new filtering option. FYDO now allows users to filter SMS automation rules by Appointment Type, offering greater flexibility and control in message targeting. This filter option is available within the “To Confirm Appointment” SMS condition, making it easier to tailor confirmation messages to specific appointment types.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 17/04/2025

Patient Screen – Further Re-Order Options

In the Patient Screen, the section originally known as “Other Information” has been split into two sections: “Personal Information” and “Other Information”. This update allows you to better tailor the screen to your needs using our Reorder Content feature.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 11/04/2025

Improvement to the Pension/Concession Card Alert

We’ve improved this feature to now apply across all bill types.
The Clinical Billing screen has been enhanced to display a helpful alert when billing a patient that holds a Pension/Concession Card. FYDO will now show an alert next to the Add Items button. This aims to assist users in improving accuracy when choosing a fee level and entering MBS item numbers.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 28/03/2025

New Pension/Concession Card Alert

We’ve improved the Clinical Billing screen to display a helpful alert when billing to Medicare. If a patient holds a Pension/Concession Card, FYDO will now show an alert next to the Add Items button. This alert will assist users in improving accuracy when adding MBS item numbers.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 21/03/2025

Waitlist Additions 

Users can now add appointments directly from the Waitlist! This new feature is available in the Right-Click Menu when using the Appointments Screen.  

Selecting this option will open a pop-up displaying all Waitlist patients available for the selected day. Their mobile phone number is displayed to make it quick and easy to contact the patient if needed.  

Double-clicking on a patient opens the Make Appointment Screen, where details can be added to complete the booking.  

Once the booking is made and the user clicks Save, another pop-up will appear, prompting them to decide whether to Delete from waitlist and/or Delete Future Appointments – ensuring a seamless and efficient transition from Waiting to Booking.  

New User Group Access Levels 

We’ve introduced new options to the User Group > Access Levels for the Data I/O function.

By default, these new options will mirror the current access levels that all users have in FYDO. Clinics can adjust these permissions as needed.  

End of Day Banking Improvements 

The MRN is now displayed in the End of Day Banking Report as an additional form of identification.  


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 07/02/2025

Clinical Notes Templates

A new access level now governs Clinical Notes Templates. This access level inherits the settings already assigned to the User Group for Templates.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Clinic Update – 24/01/2025

Patient Audits

Additional audit logs have been added when amendments are made to the patient screen.
New logs include:

  • Preferred Name
  • Title
  • Pronoun
  • Home Phone
  • Work Phone
  • Mobile
  • Email
  • DOB Estimate

New Token

We’ve now added a Due Date token for invoices. This new token will automatically calculate an invoice due date based on the invoice accounting period date + xxx number of days.

To add a Due Date to invoices, download the required invoice templates, add the token <<InvDueDate>> and then upload the updated templates back into FYDO.

Next, specify the number of days from the invoice date until it is due. Navigate to Settings > System Configuration and enter the desired value in the “Invoice Due In Days” field.

FYDO will now automatically calculate and apply accurate due dates to invoices!

If you need assistance setting up the Due Date token, our friendly FYDO support team is here to help! Feel free to reach out to us via:
Email: support@alturahealth.com.au
Phone: (02) 9632 0026


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/