Recurring Appointment Feature 

Users can now utilise the Make Recurring feature to add multiple bookings for the same patient on a daily, weekly, monthly or yearly basis. Appointments can even be made on certain days of the week, e.g. Mondays, Wednesdays and Fridays.

Appointments in a recurring series also include additional options for Edit Appointments or Delete Appointments. 

Patient Screen Improvements 

A great new feature has been introduced to the Patient Screen to avoid simultaneous edits by multiple users. If a record is being edited, other users attempting to access it will receive a pop-up notification and will be prevented from making changes.

Additionally, if a user has the Patient Screen open, and changes are made to the record while they are viewing it, they will be alerted when they click “Edit”. This ensures they are aware of any updates to the information. 

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Outstanding Debt Alert

Clinics can now set an alert to flag patients with outstanding balances over a specified number of days when booking appointments. To enable this feature, go to Settings > System Configuration, then enter a value in the ‘Alert when making an appointment if money outstanding > than’ field and specify the number of days in the ‘Alert when money outstanding is X days outstanding’ field.

New feature within Patient Lookup

From the Appointments screen, when using the Patient Lookup, users can now easily view the last 5 clinic and hospital bookings for a patient. To view this information, simply click the grey arrow at the end of the patient’s line to expand and view the patient’s 5 most recent upcoming/past clinic and hospital bookings.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Custom View Additions 

New fields are now available for display in the Appointment Screen Custom Views, including: 

• Patient’s Age 

• Referring Doctor Details (from the Edit Appointment Screen) 

• Referral Date (highlighted in red if expired) 

Waitlist Feature 

FYDO now includes a Waitlist feature that clinics can use to maintain a list of patients waiting for an appointment time.

This Waitlist can be accessed from the Appointments Screen, allowing patients to be added along with details about the type of appointment they require. 

Details that can be logged include: 

• Priority Level of their appointment 

• Preferred Doctor 

• Available Days the patient can attend 

• Whether the patient already has a Future Appointment booked 

• Any Notes relating to the entry 

With Phase 1 of the Waitlist feature complete, keep an eye on these announcements for improvements to this feature! 

New Practice Fields

New fields have been added to Practices:

• Mailing Address
• Mailing Suburb

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Exporting Letters 

Users can now Export Letters as Word documents, enabling them to download and edit the form/letter with any additional information as needed.  

New Access Level 

In addition to the existing option to restrict access to edit document names and types, there is now an option to prevent users from Editing Letters.  

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Delayed SMS Improvements 

Delayed SMS messages can now be cancelled. While FYDO has always allowed users to schedule SMS messages to be sent at specific times, you now can cancel a scheduled SMS if needed.  
To cancel, go to the patient’s Communications Tab and select Cancel Delayed SMS from the menu.  
The audit log has also been upgraded to reflect these new functions.   

SMS History Makeover

The SMS History Screen has been redesigned to improve readability and align with FYDO’s modern look and feel.  

New Arrived Icon for Appointments

Users now have the option to add an Arrived Icon to their Custom appointment views.
Previously, users only had the option to show the Arrived Time.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Checklist Added to Appointments

The new Check List feature allows users to effortlessly mark when a letter has been created for a patient’s appointment, eliminating the need to go through the patient’s documents to check.

The Check List can be accessed from the Appointments Screen Right-Click Menu, as well as on the Edit Appointment Screen.

Users can also add the Letter Created tick to their Custom appointment views, making it easy to see on the Appointments Screen whether a letter has been created for a patient.

Drag & Drop Alert 

Users will now receive an alert when using the FYDO Drag & Drop feature, helping to prevent appointments from being moved accidentally.  

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Concession Card – OPV

The issue with verifying patient Concession Cards on the patient screen has been resolved. 

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Entitlement Card Expiry Date 

The Expiry Date Field for the Entitlement Cards has been updated to follow the DD/MM/YYYY format, in line with current requirements. For expiry dates that are still shown as MM/YYYY, users will need to enter the last day of the expiry month.  

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Pronouns Field 

FYDO now includes a new field on the Patient Screen for recording Pronouns. This field offers 3 main options in the dropdown menu, while also allowing users to free type and add individual Pronouns.  

This field also has a token, which allows the information to be populated on Lists, Labels, Quick Forms, etc.  
<<patPronoun>> 

User Edit Profile 

In line with our evolving sleek new look, the User Edit Profile page has also received a makeover.  

Calendar Year 

Even small improvements matter! We’ve reordered the year dropdown to help users more efficiently select the correct year. 

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Look Make Appointment/Edit Appointment Screen

The Make Appointment/Edit Appointment Screen has received a makeover. It has all the same functionalities, just with a fresh new look.

Session Expiry Alert 

FYDO will now provide users an alert 2 minutes prior to their sessions expiring, based on the hospital’s individual System Configuration. This alert gives users the option to select Keep Alive to extend their session. If Keep Alive is not selected within the final 2 minutes, FYDO will automatically log out the user as per current protocol.  

OPV & IHI Fields 

Following wonderful feedback from our users, we have decided to swap the order of the Individual Healthcare Identifier (IHI) and the Online Patient Verification (OPV) fields for ease of use and functionality of the Patient Screen.  

Doctors Insurance Field 

The Insurance field, on the Doctors details page, now includes pre-populated options for the most popular Insurance Companies. This field also allows free text entry, so additional companies can by typed in if required.   

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/