Patient Stats Report

If a user tries to run the Patient Stats Report for any data that falls outside the restrictions assigned to them, in Settings > User, they will now be shown a pop up of the categories they do have access to.

API Key

FYDO now has the ability to provide multiple API Keys, eliminating the need for third parties to share keys. Each API Key now includes a user field where facilities can label the user of each key. This enhancement improves control over disabling third party access and quickly identifies those that possess a key.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New User Group Access Level

There is a new access level that allows clinics to restrict users from Creating Custom Views for the Appointments Screen. All users will still have access to utilise the Custom Views that have been created for the clinic and will be able to choose their default preference.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

SSO – Single Sign On 

FYDO now gives users, and facilities, the option to utilise Single Sign On (SSO). Please click on the link below to view our wiki page for more information on this feature.  

Single Sign On with FYDO

Rename Maiden Name field to Previous Name 

To enhance the usability of the Maiden Name field, we have now renamed it to Previous Name. This change will be reflected across all screens in FYDO.  

Billing Alert for HCF/BUPA Backdated Claims

When billing a patient whose health fund cover is with HCF or BUPA, if the date of service is 3 months prior to the fee levels threshold date, the below alert message will pop-up.

We have introduced this alert message to help avoid preventable rejections and underpayments due to incorrect fees being used for backdated claims.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Patient Screen Amendments 

Following the launch of our New Patient Screen, we received some wonderful feedback that has helped us enhance it even further: 

• In View Mode, each field is outlined. 
• In Edit Mode, each field is both outlined and shaded. 
• In Edit Mode, the selected field is indicated with a blue outline.  

Transactions Report – Additional Data to Raw Data Export

The Batch Status of an invoice will now be included in the Transactions Report when exported in Raw Data format.

Bug Fixes:

• Some users were experiencing issues uploading documents. This has now been resolved

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Payments Report – Refunds

A new tick-box has been added to the Payments Report called Show Refunds Only.
By ticking this tick-box, it will filter the report to show Refunded amounts only.

Health Fund Number Character Limit

The character limit for the health fund number field has been extended to accommodate 33 characters. This will particularly assist clinics that bill Department of Defence patients, who are required to record the DAN and EPID numbers.

Improvements made to History Notes

Under the Clinical tab in a patient’s file, there has been design improvements made to the History Notes screen. A patients list of History Notes will now auto adjust based on the screen size, as well as a scroll bar has been added to the History Note preview window when viewing long Clinical Notes. These improvements were made due to some users finding details/actions on the History Notes screen were being cut off when using a smaller screen.

Bug Fixes:

• The Recalls SMS function issue has been resolved. 

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Logs for Template Uploads

Clinics can now access audit logs for Template updates in FYDO. These logs will include the option to download the updated template, enabling users to search superseded versions if necessary.

Please note that this Download feature applies only to templates uploaded after this update and will not affect historical data.  

Bug Fixes:

• The issue where a Referrings Doctors Type was visually not showing has been resolved.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New IP Restriction Function

Clinics can now use the new Global Restrict IP function in Settings > Security to simultaneously restrict all users to a specific IP address. While the ability to restrict individual users is still available in Settings > Users, this new feature streamlines the process for applying IP Restrictions across the board.
Only users with the required access levels will be able to make amendments to these settings.

Invoice Export Report Additions

The Invoice Export Report can now be run for All Hospital Locations and All Clinic Locations AT ONCE! This new feature allows multi-location facilities to easily collate invoice data across all their sites simultaneously.

Bug Fixes:

• The issue some users were experiencing where an Entitlement Card was showing as expired in error has been resolved.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Accounts (Clinic) Permissions

Clinic Accounts permissions have been moved from the Patient section within user groups to its own section called Accounts (Clinic).

Apply Payments and Apply Adjustments have also been split into 2 separate permissions. Previously, they were together as a permission.

Security Settings Relocation

The Security Settings, originally located in System Configuration, can now be accessed directly from Settings. This change is designed to provide more control over user access to this section of FYDO.

These Security Settings include:
– Webhooks
– API Key
– 2 Factor Authentication Settings
– Single Sign On Settings

A new permission control has been added to Settings > User Groups. This change helps clinics grant specific users access to System Configuration without necessarily providing access to Security.
The new permission control will be defaulted to ‘D – Deny’ for all users except the Subscriber, who can adjust this setting for the required user groups.

Items Report

Additional fields have been added to the Items Report when exported in raw data format.

• Patient Mobile
• Patient Email
• Patient Address

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Batch Hyperlink

On the Invoice Details screen, we have introduced hyperlinks that will take the user to the batch where the invoice is located within the Claiming Medical screen.
Simply, click on the Batch ID, Batch # or the Batch Status of an invoice from the Invoice Details screen to go directly to where the invoice is located.

Patient Stats Report

New filter options have been added to the Patient Stats Report.
This report can now be filtered based on Community Nursing patients start of cycle date (Please note- to retrieve acucare data, a patients cycle information must be kept up to date within their patient file), patients billed within a specific date range and it can also be filtered to show patients billed under a specific doctor.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Print Multiple Invoices

Users now have the option to print multiple invoices at once for a patient.

Simply Tick the required invoices > Click on the Select drop-down arrow > Print PDF

Bug Fix

• The issue some users were experiencing with being unable to email invoices has been resolved.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/