Appointments Screen Custom View Addition

Users will now be able to create custom views that display the patient’s Preferred Name on the Appointment Screen.

Patient Name Hover Additions

When users hover over the patient’s name, they will now be able to see the patients Preferred Name & their Maiden Name.

Bug Fix

• The issue some users were experiencing with being unable to reallocate payments has been resolved.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Letters – Adding Words to the Dictionary

Users are now able to add words to the Dictionary when typing Letters.
When a word is underlined with red that you would like added to the Dictionary, simply Right Click > Add to Dictionary.

IFC Message

We have added the option IFC Message, this gives users the ability to add a customised message or choose a message already created.
To create IFC Messages that will be stored as an option from the drop-down, go to Settings > Invoice/IFC Messages.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Interactive Arrears Report

There is now an option to view the Arrears Report in Interactive mode.

When interactive mode is selected, users will be able to view their outstanding debt (arrears), defined down to patient specifics.

This report will allow users to add a Financial Note and Follow Up Date to outstanding debts by Right Clicking on a line and selecting Financial Note. This also allows users to easily navigate to a patients Accounts and/or Patient Details.

Users will be able to filter the Arrears report by Next Follow Up. The options will include: All, Date not Set, Future, Today, as well as Today and Overdue. When selecting today and overdue for example, it will show the user any invoice that is due or overdue based on the Next Follow Up date.

The Interactive view can also be exported to Excel and Excel – Raw Data

Minor ID/Location ID added to the Support Information

Users will now be able to easily identify their Minor ID/ Location ID by hovering over the Support icon in the FYDO main menu.
This ID may assist in easily identifying your clinic when you call FYDO for support (Note: If there are multiple locations in the one FYDO this will display location 1’s ID).

Billing Rule Alert

We have introduced Billing Rule Alerts for multiple Item Numbers.
For example, if item 110 has been billed in the last 12 months for a patient, under the same provider number and a user goes to bill an item 110 within the 12 months, a billing alert will pop up. This is just an alert based on the items rules for claiming and users can still proceed with billing the item or the item can be changed by clicking OK.

Doctor Setup – Hospital

Under a Doctors setup, there is now an option to link a Hospital to their provider number.
This will save time for users when billing for a doctor that has multiple provider numbers and multiple hospital locations, as FYDO will know what hospital to select automatically when when a specific provider number is selected for billing.

To Link a Hospital to a Doctors provider number go to Settings > Doctors

Unblock User Permission – Relocated

The permission setting that allows the ability to Unblock a user, after they have entered their password incorrectly too many times, has been relocated to ensure it is easier to find.
This setting is now found by navigating to Settings > User Groups & selecting the user group that you wish to allow this ability to.
This function will be automatically set to OFF & will need to be assigned to the user groups that require to be able to perform this function.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Added fields to the Print List – Raw Data Export

There have been additional fields added to the Print List > Export to Raw Data

New patient fields include:

• Address
• Email Address
• Health Fund Details
• Health Fund Number
• Pension Number

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Show Last 15 MRN’s

FYDO now allows users to easily & efficiently identify the last 15 MRN’s/Patients that they have interacted with & navigate to them.
This feature can be utilised by simply hovering over the Patient tab in the main menu & selecting the desired patient.

Find Available Appointments Report

There is now a report that can be used to Find Available Appointments. This report will show 3 months worth of available appointments at a time, as opposed to the Find Available Appointments option on the Appointments screen, which will show the next 20 available appointments.

The report can be found under Reports > Clinic Reports.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Deleted Transaction Report

A New Export To option has been added to the Deleted Transaction Report. Users are now able to export this report to Excel – Raw Data format.

Hide Inactive Doctors

By default, Inactive Doctors will no longer show under the Doctor filter for the following reports:

• Payments
• Transactions
• Revenue

If users wish to view the Inactive Doctors, they will need to click the tick box next to the Doctor filter called Include Inactive Doctors. 

Bug Fix

• The issue some users were experiencing with Location Restrictions not working correctly when billing is now resolved

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

End of Day Banking

The End of Day Banking has been relocated to the main menu. This is to assist in easy access for staff performing this task, as they no longer need to enter the settings menu.

The permissions associated with the End of Day Banking have not changed. However, they have also been relocated in the User Groups to come under their own heading.

Gender Field

We have added a Gender field to the Patient Details screen. This field will automatically populate based on the sex.

For example – when Male is selected as Sex, Gender will automatically change to “Man, or boy, or male” and Female Sex has been mapped to “Woman, or girl, or female.” However, the Gender field can be overwritten to any other value provided.

Bug Fix

• The issue that users were experiencing when using the Save As option for a letter is now resolved
• The issue some users were experiencing with a doctors Default Bill Type not working has now been resolved
• The issue some users were experiencing when billing using the bill type Private – Other has now been resolved

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

DVA Card Colour Addition

FYDO will now automatically populate the Veteran Card Colour when a successful OPV is done & DVA return the information.

New Option to Search for Referring Doctors

Users are now able to search for Referring Doctors by typing the suburb.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Look Patients Screen

The Patients Screen has received a makeover. It has all the same functionalities, just with a fresh new look.

Bug Fix

The ordering of the List View by time, when using a Custom-Made View, has been fixed.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Appointment Screen Right Click Feature

Users are now able to use a single left/normal click, on the Appointment Time, to display the menu.
The menu is still available by Right Clicking anywhere on the appointment line; however, this new feature has been introduced to make FYDO more compatible with tablets & iPads.

New Custom View Options for Lists

Users are now able to create their own Custom Views for the Appointments Screen, when displayed in List mode.
These views can be created to include all the same fields that are used in the other view options.
For instructions on creating your own Custom Views, follow the instructions on our Wiki page at Creating Custom Views in the Appointments Screen

Bug Fix

The issue that some users were experiencing when trying to “Reset Mobile (2FA)” has now been rectified.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/