Show Last 15 MRN’s

FYDO now allows users to easily & efficiently identify the last 15 MRN’s/Patients that they have interacted with & navigate to them.
This feature can be utilised by simply hovering over the Patient tab in the main menu & selecting the desired patient.

Find Available Appointments Report

There is now a report that can be used to Find Available Appointments. This report will show 3 months worth of available appointments at a time, as opposed to the Find Available Appointments option on the Appointments screen, which will show the next 20 available appointments.

The report can be found under Reports > Clinic Reports.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Deleted Transaction Report

A New Export To option has been added to the Deleted Transaction Report. Users are now able to export this report to Excel – Raw Data format.

Hide Inactive Doctors

By default, Inactive Doctors will no longer show under the Doctor filter for the following reports:

• Payments
• Transactions
• Revenue

If users wish to view the Inactive Doctors, they will need to click the tick box next to the Doctor filter called Include Inactive Doctors. 

Bug Fix

• The issue some users were experiencing with Location Restrictions not working correctly when billing is now resolved

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

End of Day Banking

The End of Day Banking has been relocated to the main menu. This is to assist in easy access for staff performing this task, as they no longer need to enter the settings menu.

The permissions associated with the End of Day Banking have not changed. However, they have also been relocated in the User Groups to come under their own heading.

Gender Field

We have added a Gender field to the Patient Details screen. This field will automatically populate based on the sex.

For example – when Male is selected as Sex, Gender will automatically change to “Man, or boy, or male” and Female Sex has been mapped to “Woman, or girl, or female.” However, the Gender field can be overwritten to any other value provided.

Bug Fix

• The issue that users were experiencing when using the Save As option for a letter is now resolved
• The issue some users were experiencing with a doctors Default Bill Type not working has now been resolved
• The issue some users were experiencing when billing using the bill type Private – Other has now been resolved

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

DVA Card Colour Addition

FYDO will now automatically populate the Veteran Card Colour when a successful OPV is done & DVA return the information.

New Option to Search for Referring Doctors

Users are now able to search for Referring Doctors by typing the suburb.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Look Patients Screen

The Patients Screen has received a makeover. It has all the same functionalities, just with a fresh new look.

Bug Fix

The ordering of the List View by time, when using a Custom-Made View, has been fixed.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Appointment Screen Right Click Feature

Users are now able to use a single left/normal click, on the Appointment Time, to display the menu.
The menu is still available by Right Clicking anywhere on the appointment line; however, this new feature has been introduced to make FYDO more compatible with tablets & iPads.

New Custom View Options for Lists

Users are now able to create their own Custom Views for the Appointments Screen, when displayed in List mode.
These views can be created to include all the same fields that are used in the other view options.
For instructions on creating your own Custom Views, follow the instructions on our Wiki page at Creating Custom Views in the Appointments Screen

Bug Fix

The issue that some users were experiencing when trying to “Reset Mobile (2FA)” has now been rectified.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

New Batch Status Added to Claiming Medical

There has been a new batch status added to Claiming Medical called Closed with Rejection. Prior, when moving a rejected invoice/item out of a batch, it would move out to a Closed batch status if a Health Fund claim or into a open batch if Medicare/DVA, you would also lose the exception code/reason. Now, when moving out a rejected invoice/item, it will go into its own batch with the status Closed with Rejection, you will also no longer lose the exception code/reason when moving the rejection out. This new batch status will benefit all clinics, in particular those with multiple users, as this will help users identify invoices/items that have been moved out of its original batch due to a rejection.

Please note: When moving out Medicare/DVA rejections, this will automatically close the current open batch (If any) for that provider, this is so the rejected invoice/item is able to move into its own batch and not into the current open batch.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Processing & Payments Reports > Payments Tab Additions

The Payments Tab has now been divided into Clinic & Hospital. This change will benefit facilities that utilise both the FYDO Hospital & the FYDO Clinic modules. For facilities that only utilise one of the modules, there will be no significant change. The user will just need to ensure they click on the relevant tab for their facility.

Appointments Report

The Appointments Report can now be used to filter for appointments not yet invoiced. To ensure the report is accurate, users need to bill from the Appointment screen, as the report picks up on the green invoiced tick against a patients appointment.

User Location Access

Users can now have their access restricted to a specific location in FYDO. User location access can be found under Settings > Users.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Accounts – Status

We have introduced a new Status on the Accounts screen called No Charges for invoices with a $0.00 invoiced amount.

Claiming Medical

There has been 2 new updates to Claiming Medical:

1. Claims that are rejected with $0.00 paid will now show with the Status Rejected. Prior, rejected claims would show with the Status Payment Received but with $0.00 in the Paid column.
2. Users are name able to update a patient’s Fund Membership number and/or Fund UPI number for a claim from Claiming Medical. To change a patient’s Fund Membership number and/or Fund UPI number simply click Action > View Batch Details > Action > Edit Invoice. 

Bug Fixes

Issue with Accounts showing by default in ascending date of service order has now been rectified to show in descending order.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Revenue Report

Users are now able to export the Revenue report in Excel – Raw Data format.

Report Holding Bay

When committing a report to a patient’s file, users no longer have to link a doctor before being able to commit the report.

Adjustments Permission

We have introduced a new permission to User Groups for Adjustments. Users can now be restricted/or allowed access to edit, add or remove adjustment types. By default, this permission is set to Deny. To modify this permission, go to Settings > User Groups >  Double click on the group you wish to change permissions for > Edit > Under Settings Clinic select the required level of access > Save.

Bug Fixes

Issue with the Invoice Stats report showing incorrect owing amounts has been rectified.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/