New Maiden Name Field

FYDO has a new field to enable users to keep the Maiden Name of a patient on file. When searching for a patient FYDO will also check the Maiden Name field for any matching information enabling easy identification of patients.

Transactions Report

New fields have been added to the Transactions report when exported in Excel – Raw Data format.

New fields include:

• File Number
• Batch Number
• Batch ID

Email Log

Users are now able to view a log of all emails that have been sent from the Documents tab in FYDO. This includes emails to the patient, referring doctor or doctor. This information is displayed in the Communication tab.

Bug Fix

The issue that some users were experiencing with the 2-step authenticator app not remembering them for 30 days has been resolved. (This issue did not affect users that utilise the SMS or Email 2 step authentication option)

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

2 Step Authenticator App

FYDO will now show which users are utilising the 2 Step Authenticator App with a green tick in Settings > Users. This allows the facility to view which users have chosen to use the Authenticator App option.
As per FYDOs Security Policy, all users are required to undertake the 2 Step Authentication process, however users without the green tick would be utilising the SMS or Email option for this feature instead of the App.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Reports

Users are now able to export the following reports in Excel – Raw Data format.

• Payments
• Transactions
• Adjustments 

Bug Fixes

Patient Accounts showing an incorrect date of service when being viewed in List view has now been rectified.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Email Invoice

Users now how the ability from the patient Accounts screen to email invoices directly from FYDO. The user will have the option to edit the subject line, add text and override the receivers email address if required. This feature can be turned on by going to  Settings> System Config> Email Notification.

Once an invoice has been sent, a log will be recorded on the Communication screen.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

Medicare/DVA Billing

Users can now easily bill multiple dates of service for Medicare/DVA claims. Prior, users would billing different dates of services by creating a new invoice each time. Now, users can change the date of service for each Item under the DOS column on the Clinic Billing screen & when the billing is saved, FYDO will automatically create separate invoices per each different date of service.

(Please note: This is not recommended for DVA Community Nursing clients due to Community Nursing Hours/Visits will not be allocated correctly per invoice)

Edit Referral

FYDO has a new option added to Claiming Medical called Edit Referral, it is located on the Item Details screen under the More Action drop down. Users can now simply edit, delete or add another referral without having to completely rebill. Any changes made to a patients referral on this screen will also update over to the Patient Details screen.

Accounts – List View

A new view has been added to the patient Accounts screen called List. Compared to the Summary view that shows the patients list of invoices, the List view will show the items that have been billed for the patient.

Adjustments 

Users can now add, edit or remove adjustment types for Settings > Adjustments. 

(Please note: An adjustment type cannot be removed if it has been used before and if the name of an adjustment type is changed this will also reflect on historical data) 

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

Online Patient Verification (OPV) tick added to the Appointment Screen

Users can now clearly see if the OPV check has been successful with the addition of the Blue Tick to the Appointments Screen.  FYDO will automatically do an OPV check in the background when saving an appointment if the patients details have not yet been verified.

Exceptions Report

A New Report  has been added called Exceptions. Users can now export their claims with exceptions codes into Excel – Raw Data format.

Additional user access options

Facilities can now give users access to 3 additional functions.

These functions allow certain users to access, edit & delete the communications information. The Communication tab can be located by going to the Patient Details screen & selecting the Communication Tab.
It is a great spot for doctors, nurses & administration staff to add notes relating to the patient.

Two-Step Authentication App Option

Users are now given the option to use a Two-Step Authentication App when logging into FYDO, as opposed to the SMS or Email options. The SMS & Email options are still available, however the Authentication App is a more secure, timely & reliable option. Especially for facilities that have poor mobile phone reception or slow internet speeds. Please visit https://wiki.fydo.cloud/fydo-two-step-authentication/ for more information on this addition to FYDO.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

Patient Archive

Archived patients are now hidden by default on the patient list. Users are able to show Archived patients by clicking on the tick box called Show Archived to the right of the Search field.   

To mark/unmark a patient as Archived go to Patient Details > Edit > Archived (found under the Other Information section) > Yes/No > Save

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

Payments (Clinic) Report

We have added new Report Type options to the Payments (Clinic) report, Summary and Summary (Categories). The new options allow users more flexibility to tailor the report to their specific needs.

Bug Fixes

The issue with custom views disappearing from the appointment book has now been rectified.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

1^st of January MBS & DVA Community Nursing Schedule

Has been added to FYDO.

For more information about the Medicare Benefits Schedule (MBS) Updates, please visit: http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-230101

For more information about the DVA Community Nursing Fee Schedule Updates, please visit: https://www.dva.gov.au/providers/health-programs-and-services-our-clients/community-nursing-services-and-providers-0

Payments (Clinic) Report

A New Export To option has been added to the Payments (Clinic) Report. Users are now able to export this report to Excel – Raw Data format.

New Letter Defaults 

When creating a new letter the Select a Template, Document Name and Document Type fields will default to the default letter templates details (Note: users can override the default Document Name and Document Type by typing in or clicking on the fields drop down arrow). To set a letter template as the Default go to Settings > Templates > Tick the Default tick box of the letter template you want to make the Default.

Users will also notice that the Referring Details section will automatically prefill to the patients current active referral details.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

Writing Clinical Notes

All users now have the ability to write “Clinical notes”. To enable this function go to “Settings” > “Users” > Click the blue dropdown arrow at the end of the users line > “Edit” > “Edit” again > Tick “Allow Clinical Notes” > “Save”.

Report Permissions

We have introduced new permission options to “User Groups” for “Reports”. Users can now be restricted/or allowed access to Statistical and Financial “Reports”. To modify user permissions go to “Settings” > “User Groups” >  Double click on the group you wish to change permissions for > “Edit” > Toggle “ON/OFF” > “Save”.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic