API Security Changes

FYDO is enhancing security around API usage. The authentication model is changing from Legacy API Keys to a HMAC (Hash-Based Message Authentication Code) model.

There will be a 2-month grace period where the Legacy API Key model will be supported, while hospital API Integrators work towards transitioning to the HMAC method of authentication.

IMPORTANT — From 8 October 2026, only HMAC-authenticated API calls will be accepted. Any calls using Legacy API Keys will fail from this date.

A guide on HMAC integration will be advised shortly in a follow up email to all Facilities identified as having API Users.

For more details see our informational wiki page: FYDO API Security Changes

New Appointment Alerts

FYDO has introduced three new options in System Configuration to help ensure doctor compliance during appointment creation and editing:

• Appointment Creation / Edit – Alert when Credentialling Expired
• Appointment Creation / Edit – Alert when Indemnity Insurance Expired
• Appointment Creation / Edit – Alert when AHPRA Expired

These alerts were previously only available within the Theatre Roster. They have now been extended to the Appointment Creation/Edit screen to provide an additional layer of validation. This helps maintain compliance and reduces the risk of appointments being scheduled with practitioners whose credentials are no longer valid.

An example of the alert is shown below.

Please Note: These options are disabled by default. If you would like to use these alerts, you will need to enable the relevant tick boxes in System Configuration.

Reports Improvement

FYDO has introduced two new filter options for the Invoice Export Report. Users can now generate the report using either Admission Date or Discharge Date.

This enhancement makes it much easier to report on episodes within a specific period, regardless of when the invoice was raised or the payment was received. For example, if an episode was admitted in January but the payment was not received until six months later, it will still be included when filtering by the Admission Date or Discharge Date.

1st of July Data Extract Amendments

All Data Extract updates have been implemented for the 1st of July requirements.

Additions to Audit Logs

FYDO has introduced additional audit logs for item numbers under Settings > Logs. This enhancement allows users to track changes made in Settings > Items, such as Eclipse Code Mapping enabling/disabling or when Theatre Banding has been modified

Theatre Roster Tokens

The Theatre Staff tokens, that originally only pulled information from the patients Theatre Screen, will now populate from the Theatre Roster information prior to the patient’s admission. This enables Theatre Lists to populate and print this data before procedures commence. These fields include: Scrub Nurse, Scout Nurse, Other Nurse, Surgical Assistant, Other Surgical, and Other Staff.

Please see the following link for the full list of these tokens Tokens – Hospital – FYDO Wiki

Waitlist Enhancement

Users are now required to enter a reason when deleting a patient from the Waitlist. This enhancement has been introduced to provide greater visibility into why patients are removed from the Waitlist, helping to ensure accurate record keeping and greater accountability within the system. Phase 2 of this development will be to add this information to reports.

Custom View Addition

Users can now add the episodic My Health Record (MHR) Consent Status to their Custom Views. This information is sourced from the consent recorded on the individual booking itself, rather than the consent displayed on the Patient Details screen, as consent may differ between episodes.

New Food Instructions

FYDO has introduced a new Food Instructions option within Settings, allowing you to create a list of predefined dietary requirements for inpatients, such as Pureed, Liquidised, and other specific meal instructions.

These predefined options will automatically populate as a drop-down list within the Edit Appointment screen, while still allowing users to free-type additional instructions if required. After selecting a predefined option, you can also add further information to provide more detailed dietary requirements.

A new permission has also been added under Settings > User Groups (Setting Hospital) for Food Instructions. This permission will default to Read/Write (RW) for existing users.

HC21 Signed Tickbox

The HC21 Signed process has been enhanced to further streamline patient admissions and reduce the need for manual data entry.

When a patient completes and submits their HC21 form through Preadmit, the HC21 Signed checkbox will now be automatically selected within FYDO. This automation ensures the system accurately reflects that the required form has been completed, eliminating the need for staff to manually update the patient’s record.

Appointment Report Improvement

The Appointment Report has been enhanced with the addition of two new columns in the Excel – Raw Data export: Estimated Discharge and Estimated Length of Stay. These can be located in column:

• Estimated Discharge: AS
• Estimated Length of Stay: AT

These new fields provide greater visibility into each patient’s expected admission duration and anticipated discharge date, making it easier to monitor patient stays, assist with planning, and support reporting requirements.

Report Holding Bay

FYDO now has the capability to receive endoscopy reports directly back from Endobase through the Report Holding Bay. This integration allows reports to be transferred more efficiently into the system, improving workflow processes and ensuring important documentation is more easily accessible and managed within FYDO.

Email Set Up required for Documents

We’re pleased to let you know that FYDO’s new email integration is now live and available to use when sending Documents.

This new feature allows FYDO to securely send emails directly through your Microsoft 365 (Outlook) account, offering improved reliability, security, and better alignment with your organisation’s IT policies.

To continue sending emails from FYDO Documents, you will need to verify the email address you wish to send from in your FYDO profile. Please follow our setup guide to complete this process.

In addition, FYDO now supports customised email footers, including the option to add your company logo. Facilities can set up a universal footer for all users, or individual users can create their own personalised footer.

Please refer to our WIKI Manual for step-by-step setup. If you have any questions or need assistance, feel free to reach out.

Checklist Addition

FYDO has now introduced an additional checklist field for HC21 Signed. This enhancement has been implemented to improve workflow efficiency and provide clearer visibility over the completion status of important documentation, ensuring greater accuracy and compliance in your processes. For our customers utilising the Digital IFC feature and sending HC21s to patients to sign, the next part of this development piece will see the box automatically tick when the HC21 is signed and received from Preadmit.

DRG Version 12 Update

DRG Version 12 is now available as an option in FYDO. Along with the DRG version update, we have also updated the TurboGrouper to the latest version to ensure compatibility.

Just a reminder that the DRG version, in the Coding Screen, will automatically default based on the setup against the health fund in Settings, and should be set in line with what is outlined within your health fund contracts.

SMS Improvement

Previously, if an Automated SMS had already been sent for a particular appointment date, and a new appointment was then created within that same timeframe, the scheduled Automated SMS would send immediately for the new booking.

To give users more control over when this is sent, the Confirmed field is now displayed on the Make Appointment screen.

This allows users to select the appropriate confirmation status while creating the booking. For example, selecting Confirmed at the time of scheduling will prevent the Automated SMS from being sent immediately, where applicable.

Performance Optimisation

Additional performance improvements have been implemented across FYDO, resulting in a more efficient and responsive user experience.

Other Services Improvement

In Settings > Other Services, there is now an option to select who the Other Service will default to. It is automatically set to Health Fund; however, if there is a specific custom code or prosthesis that should always be billed to the patient, you can change the default setting.

This selection will then automatically populate on screens such as Edit Appointment, Theatre Screen, and IFC.

Custom View Addition

FYDO has now implemented a new Custom View Field called Time Out Theatre Time, which will automatically pull through the time entered within the Theatre screen.

Bed Tracker

FYDO has now introduced a new button within Bed Tracker called Patient Forms. This feature allows users to print individual patient information by page, rather than being limited to printing only a handover report.

Performance Optimisation

Performance improvements have been implemented across FYDO, resulting in a more efficient and responsive user experience.

Colour Code Addition

FYDO has introduced a “Ready for Pickup” option within System Configuration, which allows this status to be colour-coded. When the Appointment Screen is in Status Mode, it will now display the colour assigned to Ready for Pickup.

Type B/C Displayed on IFC screen

Like the Edit Appointment screen, Type B and Type C items will be highlighted on the IFC screen for improved visibility to users when creating patient informed financial consents.

Update to Billing Stats Report

The Excludes episodes billed $0 option will no longer appear on the Billing Stats Report when the Show Not Billed Only filter is applied. This functionality is no longer following the introduction of the Invoice Override feature. If you have any questions about how the Invoice Override feature can be utilised, please reach out to our Support Team.

Additions to Audit Logs

Users can now export Audit Logs to PDF for printing along with the ability to export to excel.

Performance Optimisation

Performance improvements have been implemented for the Theatre Roster screen, resulting in a more efficient and responsive user experience.

Invoice Export Report Addition

In Reports > Invoice Export, FYDO has now added the Admission Number, which can be located in Column M.

The Invoice Export Report can now also be run for Fund Groups. Ensure the facility is selected in the Location field, for the fund groups to be an option in the Fund dropdown.

Document Improvement

When a document is imported, scanned, edited, or a new letter is created, the system will now automatically populate the doctor field once an admission date is selected.

API Update

The previously communicated API page size cap and rate limit restrictions have been implemented. Further API changes will be taking place in the near future that will also require hospitals involvement/feedback. Further information on this will be communicated in the coming weeks.

PreAdmit Addition

Users can request a default setting to be set up to automatically include or exclude the HC21, while still retaining the flexibility to manually select or deselect the HC21 when completing the IFC.

Patient Alerts Improvement

An “All” view has now been introduced in Patient Alerts, allowing users to see all alerts rather than only those applicable to a specific group. Patient Alerts will now default to the “All” view when opened.

Additionally, permissions have been implemented within User Groups for each type of patient alert, including Admin, Clinical, Post and All.

New Permissions

Permissions have now been introduced to control the ability to split invoices and reallocate transactions within Episodes. These permissions are enabled by default, so you will need to review and manually disable them for any user groups where this access should be restricted.

Performance Optimisation

Performance improvements have been implemented for the monthly view in Theatre Rosters, resulting in a more efficient and responsive user experience.