The Theatre Screen has been refreshed to align with the new, crisp FYDO look. All existing fields and information remain available, but with an improved layout and workflow. The most notable change is the relocation of the Theatre Complete tick box to a more appropriate position.
Theatre Screen Pathology
The Pathology field in the Theatre Screen has been updated to allow for more accurate documentation of pathology collection, including the Pathology Company and Number of Specimens.
For procedures without pathology, simply check the Pathology Nil tick box.
If pathology was collected, users can select the pathology company from the Pathology drop down and document the # of Specimens collected.
To streamline data entry in the Pathology field, pathology companies can be pre-added via Settings > Pathology Providers, reducing the need for manual entry. However, the field also supports free text if required.
Tokens for Pathology fields
<<Specimen>>
If Pathology Nil is ticked, this token will display “NIL”
If a number is entered in # of Specimens, this token will reflect that number
<<Path>>
This token will display the text entered in the Pathology field
Pathology can be set as a mandatory field if you want to ensure pathology information is entered when the Theatre Complete checkbox is selected. To enable this, go to Settings > System Configuration and select Make Pathology Mandatory. This action can be performed by anyone in your facility with the appropriate access levels.
Clinical Notes Templates
A new access level now governs Clinical Notes Templates. This access level inherits the settings already assigned to the User Group for Templates.
Excess/Deposit Screen
The Uninsured Field from the Edit Appointment Screen will now be displayed on the Excess/Deposit Screen, making it easier to identify out-of-pocket costs.
FYDO Hospital Update – 24/01/2025
Make / Edit Appointment Screen
The Make Appointment and Edit Appointment screens have been refreshed! They contain all the same information but feature a new design to enhance efficiency and streamline workflow.
Theatre Booking Screen
The FYDO Theatre Booking Screen has received a makeover! With a fresh new look, it’s now easier to read and navigate, aligning perfectly with our updated style!
Bed Tracker Additions
As part of our ongoing development of Statistical Discharges, facilities can now identify these on the Bed Tracker. New colours have been introduced to distinguish Statistical Discharge, Statistical Admitted and Leave. This feature is designed to assist facilities that accommodate long-stay patients.
Patient Audits
Additional audit logs have been added when amendments are made to the patient screen. New logs include:
Preferred Name
Title
Pronoun
Home Phone
Work Phone
Mobile
Email
DOB Estimate
Unbilled Revenue Report
The Admission Number is now included in the Unbilled Revenue Report > Excel – Raw Data Export.
Refund Adjustment Improvements
An improvement has been made to the Adjustments, enabling facilities to add their own Refund Adjustment Types while still assigning a payment type to these adjustments.
To implement this feature, facilities must add an Adjustment Type assigned to Payments, ensuring the name including the word “Refund”.
FYDO Hospital Update – 15/01/2025
Patient Screen Improvements
A fantastic new feature has been added to the Patient Screen to prevent simultaneous edits by multiple users. If a record is already being edited, any other user attempting to edit it will see a pop-up notification and will be unable to make changes.
Additionally, if a user has the Patient Screen open, and changes are made to the record while they are viewing it, they will be alerted when they click “Edit”. This ensures they are aware of any updates to the information.
This new feature will soon be extended to the Edit Appointment Screen, Theatre Screen and Coding Screen, so keep your eye on these updates!
Episode Screen Improvements
The Episode Screen has been redesigned to enhance readability and improve the user experience. An additional table has been introduced, making it easier to identify invoices, their adjustments, payments and outstanding balances.
The first table remains unchanged and continues to display a list of patient’s episodes.
A new table has been added to show the totals for all invoices raised for the selected episode.
The third table, which displays detailed invoice information, now only shows details for the selected invoice. This reduces clutter and makes it easier for users to identify issues or necessary changes.
New colours have also been introduced to help users quickly distinguish different transaction types: – Deposits & Payments = Green – Invoices = White – Deleted/Voided = Grey – Adjustments = Yellow – Reversed = Pink
Unbilled Revenue Report
A new field has been added to the Unbilled Revenue Report, enabling users to run the report using the Accrual method. Previously, the report only displayed unbilled episodes for the selected period as of the time it was run. This default behaviour remains unchanged, with the Accounting field set to Ignore by default. However, when the new Accrual option is selected, FYDO will display all episodes that were unbilled as of the selected report date, regardless of whether they have since been invoiced.
New Patient Lookup Feature
The Patient Lookup box now includes a new feature that allows users to view patient’s episodes. Clicking the arrow on the right of the patient line expands the view to display the patient’s five most recent episodes, including both future and past bookings. Users can click on the episode to navigate straight to it. This feature is particularly helpful when making patient bookings, to enable users to see when the patients last admission is or if they have any booked in the future.
Bulk SMS Improvements
The Bulk SMS page now displays the Out-of-Pocket information instead of only the Excess value, as it did previously. This enhancement allows users to view all out-of-pocket details directly from the Edit Appointment Screen.
Billing Status Report
Coder details have been added to the Billing Status Report for the report type Show All – Inv Summary & Detail > Excel – Raw Data Export.
Monthly Patient Activity Report
A new option has been introduced, allowing users to include or excludecancelled episodes from the Monthly Patient Activity Report. These statistics only include cancelled episodes that have been admitted and discharged. (Episodes cancelled prior to admission will not be included)
Recurring Appointment Feature
Users can now utilise the Make Recurring feature to add multiple bookings for the same patient on a daily, weekly, monthly or yearly basis. Appointments can even be made on certain days of the week e.g. Mondays, Wednesdays and Fridays. This feature is particularly beneficial for rehab and mental health facilities, where daily admissions are common for specific programs.
Utilising this feature results in all the appointments being linked, which enables facilities to link program codes to all episodes, allowing FYDO to determine which days to apply step-downs.
Appointments in a recurring series also include additional options for Edit Appointments or Delete Appointments.
Statistical Discharge
Overnight facilities can now use the new Statistical Discharge option to handle episodes where a patient’s care type changes during their stay. For example, if a patient is initially admitted for an Acute Care surgical procedure and their admission transitions to a Rehab care type, this feature simplifies the process.
Previously, such scenarios required discharging the episode and re-entering all details for the new care type. With this new option, users can statistically discharge the episode, and all necessary information from the initial admission will be automatically copied to create a new episode.
This feature is used by assigning the patients Mode of Separation as Statistical Discharge, prompting the discharge and automatic re-admission of the patient.
When this option is utilised, the user will be given a pop-up to ensure they want to proceed and automatically re-admit the patient. This feature allows facilities to meet their obligations regarding billing and data extracts for these types of admission, all while saving time on data entry.
New Chart Tracking Report
A new report has been developed to help facilities track the location of charts based on the information entered into the patient’s Chart Tracking tab. The report includes several useful filters, allowing users to organise information by chart location, status, and more.
This report has also been built to be interactive, with options in the right-click menu to ensure the ultimate user experience.
New Leave Report
A new report has been developed to provide users with easy access to Leave information. This is particularly useful for facilities accommodating extended-stay patients who may frequently take leave. The report is interactive, featuring options in the right-click menu to enhance navigation and usability.
Create Invoice Screen
The Program Number, entered in the Edit Appointment Screen, is now displayed on the Create Invoice Screen. This field is editable, allowing users to make changes at the point of invoicing. Ensuring an efficient and simplified workflow for facilities require to utilise Program Numbers.
Billing Status Report
A new option has been added to the Billing Status Report > Show Not Billed Only interactive report, to allow users to navigate straight to the linked EMR for that episode.
FYDO Hospital Update – 19/12/2024
Chart Tracking
Our enhanced Chart Tracking feature is now even more accessible, with the option added to the FYDO Favourite Right-Click Menu on the Appointments Screen.
New fields are now available for display in the Appointment Screen Custom Views, including:
Patients Age
Surgical Assistant
Referring Doctor Details (from the Edit Appointment Screen)
Referral Date (highlighted in red if expired)
Waitlist Feature
FYDO now includes a Waitlist feature that facilities can use to maintain a list of patients waiting for an appointment time. This feature is particularly beneficial for clinics using FYDO but is also accessible for hospitals too!
This Waitlist can be accessed from the Appointments Screen, allowing patients to be added along with details about the type of appointment they require.
Details that can be logged include:
Priority Level of their appointment
Preferred Doctor
Available Days the patient can attend
Whether the patient already has a Future Appointment booked
Any Notes relating to the entry
With Phase 1 of the Waitlist feature complete, keep an eye on these announcements for improvements to this feature!
Casebase Fees Import
Casebase Fees can now be imported directly from an Excel Spreadsheet. This fantastic time-saving feature simplifies the process of importing large, Casebase health fund contracts.
Revenue Report
A new Excel – Raw Data option is now available for the Revenue Report, enabling users to export revenue information Grouped by Episode.
This export mirrors the standard Raw Data Extract but consolidates episodes with multiple invoices into a single line, displaying revenue at an episodic level.
Please note: this option is only available when the report is generated by Discharge Date.
New Invoice Override Feature – PHASE 2
Building on Phase 1 of this feature release in FYDO Hospital Update – 14/11/2024 – FYDO Wiki, the Invoice Override function now impacts the Billing Status > Show Not Billed Only Report.
Facilities that are unable to raise an invoice for certain episodes can now use the Invoice Override feature to exclude these episodes from the Show Not Billed Only report. For instructions on how to apply the Invoice Override function, please refer to the newsletter linked above.
Episodes marked with Invoice Override will be excluded from the Billing Status > Show Not Billed Only Report by default. However, these episodes can still be viewed by unticking the Excludes Invoice Override checkbox.
User Group Access Levels
User Group settings have been revised to improve usability and workflow. The following access levels have been updated:
Please ensure that these user groups are correctly set up for your facilities requirements.
FYDO Hospital Update – 05/12/2024
Procedures / Proc Notes Defaults
The ability to default a range of fields based on the Proc Notes when entering bookings has become a favourite FYDO feature, saving time and improving accuracy by significantly minimising data entry. We’re continually enhancing this functionality to boost efficiency, and this week we’re excited to introduce another valuable update!
Facilities can now set default values for the Booking Code 1 and Booking Code 2 fields via Settings > Procedures.
Additionally, don’t forget about the recently added functionality that allows Doctors to be assigned to specific Procedures. Leveraging this feature helps streamline the Proc Notes field for each doctor, reducing irrelevant entries and minimising the risk of assigning incorrect procedures.
If you’d like assistance setting this up for your facility, our friendly team is here to help. Don’t hesitate to reach out!
FYDO Hospital Update – 28/11/2024
Preadmit Features
The Preadmit Holding Bay has received a makeover! This new design enhances readability and now displays the Doctor and Admission Date information, supporting an exciting new feature that allows facilities to link admission forms to specific episodes!
An additional column has also been added for flags, paving the way for another exciting upcoming update – watch this space!
When committing a Preadmit form, users will now see a specific pop-up message depending on whether the patient has any future bookings. If the linked patient has a booking for the current or a future date, the pop-up will prompt the user to assign the form to a specific episode!
AND the user will be able to ensure the Check List item for Admission Form Received is automatically ticked, right from this one screen!
Alternatively, if the patient has no upcoming appointments, a different pop-up will alert the user that the form can still be committed but will not be assigned to a specific episode.
SMS Additions
The Admission Form Received status is now visible on the Bulk SMS screen. This enhancement simplifies sending SMS reminders specifically to patients who have not yet completed their forms. Additionally, a new filter allows the screen to display only patients whose admission forms have not been received.
Move Theatre Bookings
We’re excited to introduce a new feature that makes managing Doctors’ Theatre Bookings more efficient! With this update, an entire booking – patients and all – can now be moved in bulk. This enhancement is particularly helpful when a surgeon changes theatres. Instead of moving appointments one by one, users can simply update the Theatre Booking and confirm the change. All linked patient appointments will automatically be rescheduled to a new theatre/day, saving valuable time and effort.
Overnight Accommodation Fees
To accommodate the ever-changing health fund contract requirements for Overnight Accommodation Fees, we have extended the number of allowed step-downs from 6 to 15. This update aligns with recent changes introduced by health funds, which provide more step-down options for larger overnight hospitals.
Outstanding Debt Alert
In August, we introduced a feature that enabled facilities to add an alert for patients with outstanding balances during the booking process. This feature has now been enhanced to include an outstanding days field, ensuring that the alert is triggered only for debts overdue by the specified duration.
FYDO Hospital Update – 21/11/2024
Theatre Roster Additions
Facilities are now able to store Files within a Theatre Roster! This feature has been designed to allow facilities to save information, such as the Doctors Theatre List, against the corresponding session. Any number of Files can be added, so any amended lists or documents can also be saved and will be stored there in case they are ever needed.
Episode Stats Additions
Additional fields are being added to the Episode Stats > Excel – Raw Data Export to enable facilities to easily obtain required information. New data includes:
DocScan – Document Scanned Checklist item is marked
ReAdm – HCP/PHDB Re-Admission field ID, from the Admission Screen
ReAdmDesc – Description for above Re-Admission field
ModeOfSepPHDBDesc – HCP/PHDB Mode of Separation, from the Admission Screen
PayorIden – HCP/PHDB Payer Identifier ID, from the Admission Screen
PayorIdenDesc – Description for above Payer Identifier field
FundSource – State Specific Data for Funding Source/Agreement field, from the Discharge Screen
FYDO Hospital Update – 14/11/2024
Other Services Only Invoice
Facilities are now able to raise an Other Services Only Invoice to a “fund”. The screen will still default to “Uninsured”, as this is the most common use case, but the Fund dropdown is now activated, allowing the fund selection to be amended if needed.
New Invoice Override Feature – PHASE 1
In some instances, facilities may be unable to raise an invoice for an episode. These episodes can now be removed from the Billing Status > Show Not Billed Only Report by using the new Invoice Override feature!
This feature is accessible in the Episode Screen, under Financial Notes. If it’s determined that an invoice isn’t necessary, users can go directly from the Show Not Billed Only Report to the Episode Screen and select the Invoice Override tick box. Once marked, the episode will no longer appear in the Show Not Billed Only Report.
There is an audit log associated with this box along with a new permission level. By default, this permission will inherit the settings from the existing option to Delete Transactions.
This feature is now available but will not affect the Billing Status > Show Not Billed Only Report until Phase 2 is implemented in the coming weeks. Stay tuned to our newsletters for the next update on this feature!
Appointments Report
The Health Fund Name and Number have been added to the Appointments Report > Excel – Raw Data Export.
Bug Fix
The issue that some users experienced with the Cancer Registry Data Extract has been resolved.
FYDO Hospital Update – 08/11/2024
Exporting Letters
Users can now Export Letters as word documents, enabling them to download and edit the form with any additional information as needed.
Arrears Report Improvements
The Interactive Arrears Report now has an additional export feature, allowing it to be saved as a PDF.
The Raw Data Export has also been enhanced. Previously, the Date Sent was displaying for ECLIPSE Claims; now, it will also appear for Paperbased Claims.
Billing Status Report Improvements
The Billing Status Report has received several exciting improvements for the Report Types > Inv Summary and Inv Detail featuring:
A new Group By to organise the report by Date or Fund
A new Patient Category filter to sort the report based on the patient’s category
New Date Type options that allow selection based on Audit Date or Date of Service
AN-SNAP Class Enhancement
FYDO can now calculate the AN-SNAP Class for Rehabilitation admissions, using the latest Version 5 classification standards. This feature ensures compliance with current guidelines and supports accurate patient classification and reporting.
New Access Level
In addition to the existing option to restrict access to edit document names and types, there is now an option to prevent users from Editing Letters.
GST Report Additions
The GST Report now includes a total Charge inc GST amount for improved clarity.
