PreAdmit Addition

Users can request a default setting to be set up to automatically include or exclude the HC21, while still retaining the flexibility to manually select or deselect the HC21 when completing the IFC.

Patient Alerts Improvement

An “All” view has now been introduced in Patient Alerts, allowing users to see all alerts rather than only those applicable to a specific group. Patient Alerts will now default to the “All” view when opened.

Additionally, permissions have been implemented within User Groups for each type of patient alert, including Admin, Clinical, Post and All.

New Permissions

Permissions have now been introduced to control the ability to split invoices and reallocate transactions within Episodes. These permissions are enabled by default, so you will need to review and manually disable them for any user groups where this access should be restricted.

Performance Optimisation

Performance improvements have been implemented for the monthly view in Theatre Rosters, resulting in a more efficient and responsive user experience.

Doctors Credentialing Alerts 

Staying on top of doctor credentialing just got easier. 

FYDO’s latest update introduces smart alerts to help you catch expired or soon-to-expire credentials before they impact your theatre bookings. 

You can enable these alerts under: 
Settings > System Configuration > Hospital 

Available alerts: 

• Theatre Roster – Credentialing expired  
• Theatre Roster – Indemnity insurance expired 
• Theatre Roster – AHPRA registration expired  

Why this matters: 
Once enabled, you’ll see a pop-up alert when creating a theatre booking if a doctor’s credentials are invalid or due to expire within ONE month, helping you avoid last-minute disruptions and stay compliant with ease. 

Prosthesis – MMA ECLIPSE Mapping Code & User Permissions

From 1 November 2025, some health funds (e.g. NIB, ARHG) required the use of MMA ECLIPSE mapping codes for certain items. 

Hospitals are now required to submit IHC miscellaneous mapping codes for applicable items, instead of using the standard PX codes. 

Additionally, some items are no longer valid under the latest Prescribed List of Medical Devices and Human Tissue Products – Private Healthcare Australia (PHA) 

What this means for you: 

• You’ll need to apply the new DR mapping code via the updated menu when working with relevant funds or fund groups.

• Ensure fees are correctly maintained and aligned with agreed fund-specific rates.

New Permissions Available

Under User Groups > Settings General, you’ll now see: 

• ECLIPSE Mappings (Items)  

• ECLIPSE Mappings (Other Services)  

Good news- these permissions will automatically inherit from your existing ECLIPSE mapping access, so no additional setup is required. 

Payment Enhancement

FYDO now allows you to edit the transaction type if it was entered incorrectly. For example, if a patient paid via EFTPOS but it was recorded as Credit Card, you can now correct this by going to Episodes > right-click on Payment> Edit Type.

There are also guardrails in place. If end-of-day banking has already been completed, or if the account period is locked, you won’t be able to change the transaction type. A pop-up alert will appear to advise you in these cases.

Additionally, under User Groups > Hospital Episode, there is a “Change Transaction Type” permission. This is set to OFF by default, so it will need to be enabled for any users who require access to this feature.

Reports Improvement

FYDO has standardised the calendar to start the week on a Monday and aligned the layout across all of the following reports:

• Adjustments
• Billing Status
• GST
• Appointments
• Cancelled Appointments

Appointments Report Addition

FYDO has now added item numbers to the Appointments Reporting export (Raw Data). Up to 10 items will now be displayed across columns BN–BW.

Patient List Optimisation

We’ve implemented further performance improvements to the Patient List screen. In addition to the performance improvements, we have also included sorting capabilities across all columns. 

These updates form part of our broader initiative to optimise system performance, reduce response times, and enhance overall usability across the platform.

Patient MRN Optimisation

We have also implemented further performance improvements around searching for patients using the MRN.

These updates form part of our broader initiative to optimise system performance, reduce response times, and enhance overall usability across the platform.

Billing Screen Addition

When creating an invoice, FYDO now display any notes entered on in the Notes section on the Theatre Screen. This ensures all relevant information is clearly displayed in one place, reducing the risk of omissions during the billing process.

SMS Automation Enhancement

When setting up an SMS Automation, “To Confirm Appointment“, users are now able to decide if the automated SMS is sent to all patients (new option) or only sent to patients that have not yet confirmed (historic function of the To Confirm Appointment Automated SMS).

Utilising the new Confirmed field, the user will be able to set the automation to:

• Send to all and the SMS Automation will be sent to all bookings regardless of their confirmation status.
• Exclude Confirmed Appointments and the SMS Automation will only be sent to patients that are yet to confirm their appointment.

This ensures that patients can receive an SMS and reply to it, then also receive an additional SMS for a separate reason.

Unbilled Revenue Improvement

An addition has been made to the Unbilled Revenue to obtain Interim Revenue data. This allows facilities with long stay patients to view revenue within a specific period. For example, if a patient was admitted in January and discharged in March, running the report for February will display only the revenue accrued during February.

To use this correctly, set the Episode Type to Admitted and Discharged (Interim) and ensure the report is run in Detailed format.

This functionality is particularly useful for long-stay patients, as it allows you to identify the portion of accrued revenue within a selected reporting period.

IHI Check Box Function

The IHI Check button retrieves the patient’s IHI number, status, and last updated date, and it now automatically triggers the patient webhook. This means the updated IHI details are now sent without needing to manually edit and re-save the patient record.

Automated SMS Addition

A checkbox has been added under Settings > SMS Automation to enable SMS messages to be sent on weekdays only.

If “Week days Only” is not selected, FYDO will function as it always has. For example, if an automated SMS is scheduled for 1 day prior to the procedure, a patient booked for Monday will receive their SMS on Sunday.

However, if “Week days Only” is selected, the same SMS will instead be sent on the preceding Friday for a patient booked on Monday.

The same is also applicable for the Post Discharge Automated SMS type for SMSs scheduled following the patients discharge.

Logs Improvement

FYDO has introduced an audit log for item numbers within Settings > Logs. This enhancement enables users to track when items are added, removed, or marked as inactive.

Performance Improvements

We have implemented further performance improvements across key FYDO functions, including patient editing, appointment management, inpatient screen edits, and hospital claiming.

These updates form part of our broader initiative to optimise system performance, reduce response times, and enhance overall usability across the platform.

Arrears Report Improvement

FYDO has now included GST in the Arrears Report when exporting to Excel – Raw Data. The following new columns have been added:

• Column T: Balance (Gross)
• Column U: GST
• Column V: Balance (Net)

Incomplete Report Addition

The Incomplete Report can now identify patients who have provided consent for their discharge summary to be uploaded to MHR, but the upload has not yet occurred. This is verified by cross-checking the MHR Consent checkbox on the Edit Appointment screen.

SMS Improvement

FYDO has implemented validation warnings to help prevent SMS messages from being sent to invalid mobile numbers.

When sending an individual SMS to a patient with an invalid phone number entered, FYDO will trigger a pop-up notification to ensure the user is aware that the SMS cannot be sent.

For SMS messages sent via automation, if the recipient’s mobile number is invalid, an email notification will be issued to the contact configured under Settings > System Configuration > SMS Account.

Arrears Report Enhancement

We have enhanced the underlying reporting framework for the Arrears Report, bringing it in line with the modern architecture used across other FYDO reports.

This change improves report performance and consistency, while supporting our broader initiative to modernise and standardise reporting across the platform.

1st of March Updates

The 1st of March Prescribed List of Medical Devices Update has now been implemented in FYDO. This includes updated fees and the Expiry as of date has also been imported for discontinued Other Service Items. 

The 1st of March National Procedure Banding Update will be implemented in FYDO tonight (6th of March 2026).

Custom View Additions

We have added new field options that are now available for use within Custom Views. The following fields can now be selected:

• Pre-Op Time
• Time in Theatre
• Recovery 1 Time
• Discharge Time

Revenue Report Improvement

We have enhanced the underlying reporting framework for the Revenue Report, bringing it in line with the modern architecture used across other FYDO reports.

This change improves report performance and consistency, while supporting our broader initiative to modernise and standardise reporting across the platform.

Coding On Hold Enhancement

After incorporating the Coding On Hold Reason into the Unbilled Revenue – Excel Raw Data Report, we have proceeded with the next phase of implementation by integrating the Coding On Hold Reason into the API as well.

Performance Improvements

We have implemented further performance improvements across key FYDO functions, including patient editing, appointment management, inpatient screen edits, and hospital claiming.

These updates form part of our broader initiative to optimise system performance, reduce response times, and enhance overall usability across the platform.

Excess/Deposit Addition

You now have the option to email the Excess/Deposit receipt directly to the patient. Under the Save and Print option, there is a dropdown menu that includes an option to email the receipt to the patient.

The email message templates can be configured in Settings > Invoice/IFC Message, or you may enter a custom message manually at the time of sending.

Kindly note that this functionality applies only to users who have configured their email address within their User Profile. Please refer to the WIKI for detailed instructions on completing this setup. Click the button below to be directed straight to the relevant page.

Other Services Improvement

Other Services items can now be allocated an Expiry Date if they can no longer be used for billing/claiming.

This expiry date will now automatically be updated when each new Prescribed List of Medical Devices is loaded into FYDO. This feature ensures that users are unable to utilise codes for admission dates after the code has expired.

In addition to these changes, FYDO will now generate audit logs for any changes made across Other Services, allowing visibility of the date, time, and user responsible for each update. This can be found in Settings > Logs.

New Look – Reports

FYDO has implemented a refreshed design for the Incomplete Report and the Episode Stats Report. This new design delivers improved performance, including faster processing and loading times, while all existing data, filters, and functionality remain unchanged.

SMS History Enhancement

FYDO has now enhanced the SMS History functionality by introducing sorting based on Appointment Date.

There have also been additional filter options added to allow users to see exactly what they need to.

Opt-Out SMS

FYDO now gives users the ability to document if a patient has Opted Out of receiving SMSs. This field is on the Patient Screen and once it is selected the system will not allow for a patient to be sent an SMS when the Bulk SMS or Automated SMS functions are being used.

Users will also be able to clearly see which patients have Opted Out and these patients will be unable to be selected.

Preadmit is also able to collect this information and populate the field in FYDO when patients submit their forms, so please reach out if this is a feature you’d like to enable for your facility.