Following our announcement earlier this week, we’re pleased to confirm that the new feature allowing facilities to have both an Insured Default Template and an Uninsured Default Template has now been implemented in FYDO. If your facility uses different IFC templates for insured and uninsured patients, this update may require adjustments to your FYDO database. Our team is available to assist with any questions or changes needed – please don’t hesitate to reach out if you require support.
Chart Tracking Improvements
We’ve added a new feature to Chart Tracking that allows facilities to Request charts. This action works similarly to a Chart Movement but adds a special Requestflag, making it easy for other users to identify which charts need to be collected and where they should be moved within the facility.
To further enhance this feature, we’ve made several additions to the Chart Tracking Report: 1. Filter Option: Users can filter the report to view All Types, Request Only or None Request. 2. Improved Identification: Requested charts are now easily identifiable on the report. 3. Multi-Select Capability: Users can select multiple entries directly from the report. 4. Bulk Actions: A new field allows for multiple charts to be actioned at once to either Return Bulk Charts or Covert Bulk Charts to Loan.
Episode Stats Report
A new Order By option has been added to the Episode Stats Report when run by Detail. This option allows patients to be ordered by Health Fund followed by Discharge Date.
Waitlist Additions
Users can now add appointments directly from the Waitlist! This new feature is available in the Right-Click Menu when using the Appointments Screen.
Selecting this option will open a pop-up displaying all Waitlist patients available for the selected day. Their mobile phone number is displayed to make it quick and easy to contact the patient if needed.
Double-clicking on a patient will initial the Make Appointment Screen, where details can be added to complete the booking.
Once the booking is made and the user clicks Save, another pop-up will appear, prompting them to decide whether to Delete from waitlist and/or Delete Future Appointments – ensuring a seamless and efficient transition from Waiting to Booking.
New Token
A new token is available to display information about a patient’s previous admissions. This token simply indicates whether a patient has had a previous admission with a Y (Yes)or N (No). This new token is <<PatPrevEpi>> and for a full list of patient tokens please visit our wiki Tokens – Patient – FYDO Wiki
FYDO Hospital Update – 06/03/2025
New Look Theatre Roster
The Theatre Roster Screen is the latest FYDO interface to receive a makeover, aligning with our fresh new look and enhanced features.
For more details on the functionality of the updated Theatre Roster screen, please visit our wiki page: Theatre Roster – FYDO Wiki
Re-Order Patient Screen
The long-awaited ability to re-order the Patient Screen has arrived! Now, you can customise your view to ensure the most important information is always visible. For more information on how this feature works, visit our wiki page: Re-Order Patient Screen – FYDO Wiki
New IFC Token
A new token is available for use with Informed Financial Consent forms, allowing you to display the Initials of the User Generating the IFC. The token <<IFCUserI>> can be used in all IFC Templates. For a full list of IFC tokens, please visit our wiki: Tokens – Informed Financial Consent (IFC Hospital) – FYDO Wiki
Billing Status Report
A new filter has been added to the Billing Status Report when running Show All – Inv Detail. This filter allows users to omit specific types of information if required.
FYDO Hospital Update – 27/02/2025
Payments (Hospital) Improvements
To help prevent accidental duplicate processing of ECLIPSE payments, FYDO will now notify users if they attempt to process a payment that has already been applied. This safeguard reduces errors and ensures greater financial accuracy. Additionally, an audit log will record if a staff member chooses to proceed, after the alert is triggered.
FYDO Hospital Update – 20/02/2025
Inpatient Procedure Schedule Improvements
New fields have been added to the Inpatient > Procedure Schedule to enhance the workflow for patients requiring multiple procedures during their stay. These updates allow facilities to list a Planned Time in Theatre (TIT) and specify the Roster for each procedure, ensuring the correct information is reflected on the theatre lists.
Handover Report Improvements
The Bed Trackers Handover Report now has the capability to print the Procedure details from the patient’s Procedure Schedule¸ not just the original booking. The new token to print this information is <<ProcNotes2>>. If you require assistance with updating your Handover Report Template, please don’t hesitate to reach out to our team.
Print List Improvements
The Print List option for printing a New Page has been enhanced to allow facilities to print multiple days at once. With the addition of the Day segregation, lists for different days will now be separated, even if the same doctor is scheduled in the same theatre on different days.
Episode Stats Report Addition
The new # of Specimens field from the Theatre Screen has now been added to the Episode Stats > Excel – Raw Data Export Report.
Bug Fix
The issue with the Run Pat Check function not working in the Claiming Hospital > Not Yet Sent Tab has now been resolved.
FYDO Hospital Update – 13/02/2024
New Acute Certificate Report
FYDO now offers a powerful new report designed to streamline Acute Care Certificate requirements for overnight facilities. The Acute CertificateReport provides a comprehensive list of admitted inpatients, displaying exact dates when certificates are required based on the admission date. It includes key details such as Start Day, Adjusted Length of Stay and Length of Stay to help you stay on top of compliance. Equipped with FYDO’s signature Right-Click Menu, this interactive report makes it easier than ever to efficiently manager certification obligations. Further enhancements are already planned for this report, so watch this space!
Patient Alerts
Our all-new Patient Alerts feature has already been enhanced! You now have the option to automatically tick the Pre-Admission Contacted checklist item when marking the Patient Alert as Completed, making the process even more efficient!
Incomplete Report
A new filter has been added to the Incomplete Report to allow it to be filtered by Patient Category.
FYDO Hospital Update – 06/02/2025
Theatre Screen Makeover
The Theatre Screen has been refreshed to align with the new, crisp FYDO look. All existing fields and information remain available, but with an improved layout and workflow. The most notable change is the relocation of the Theatre Complete tick box to a more appropriate position.
Theatre Screen Pathology
The Pathology field in the Theatre Screen has been updated to allow for more accurate documentation of pathology collection, including the Pathology Company and Number of Specimens.
For procedures without pathology, simply check the Pathology Nil tick box.
If pathology was collected, users can select the pathology company from the Pathology drop down and document the # of Specimens collected.
To streamline data entry in the Pathology field, pathology companies can be pre-added via Settings > Pathology Providers, reducing the need for manual entry. However, the field also supports free text if required.
Tokens for Pathology fields
<<Specimen>>
If Pathology Nil is ticked, this token will display “NIL”
If a number is entered in # of Specimens, this token will reflect that number
<<Path>>
This token will display the text entered in the Pathology field
Pathology can be set as a mandatory field if you want to ensure pathology information is entered when the Theatre Complete checkbox is selected. To enable this, go to Settings > System Configuration and select Make Pathology Mandatory. This action can be performed by anyone in your facility with the appropriate access levels.
Clinical Notes Templates
A new access level now governs Clinical Notes Templates. This access level inherits the settings already assigned to the User Group for Templates.
Excess/Deposit Screen
The Uninsured Field from the Edit Appointment Screen will now be displayed on the Excess/Deposit Screen, making it easier to identify out-of-pocket costs.
FYDO Hospital Update – 24/01/2025
Make / Edit Appointment Screen
The Make Appointment and Edit Appointment screens have been refreshed! They contain all the same information but feature a new design to enhance efficiency and streamline workflow.
Theatre Booking Screen
The FYDO Theatre Booking Screen has received a makeover! With a fresh new look, it’s now easier to read and navigate, aligning perfectly with our updated style!
Bed Tracker Additions
As part of our ongoing development of Statistical Discharges, facilities can now identify these on the Bed Tracker. New colours have been introduced to distinguish Statistical Discharge, Statistical Admitted and Leave. This feature is designed to assist facilities that accommodate long-stay patients.
Patient Audits
Additional audit logs have been added when amendments are made to the patient screen. New logs include:
Preferred Name
Title
Pronoun
Home Phone
Work Phone
Mobile
Email
DOB Estimate
Unbilled Revenue Report
The Admission Number is now included in the Unbilled Revenue Report > Excel – Raw Data Export.
Refund Adjustment Improvements
An improvement has been made to the Adjustments, enabling facilities to add their own Refund Adjustment Types while still assigning a payment type to these adjustments.
To implement this feature, facilities must add an Adjustment Type assigned to Payments, ensuring the name including the word “Refund”.
FYDO Hospital Update – 15/01/2025
Patient Screen Improvements
A fantastic new feature has been added to the Patient Screen to prevent simultaneous edits by multiple users. If a record is already being edited, any other user attempting to edit it will see a pop-up notification and will be unable to make changes.
Additionally, if a user has the Patient Screen open, and changes are made to the record while they are viewing it, they will be alerted when they click “Edit”. This ensures they are aware of any updates to the information.
This new feature will soon be extended to the Edit Appointment Screen, Theatre Screen and Coding Screen, so keep your eye on these updates!
Episode Screen Improvements
The Episode Screen has been redesigned to enhance readability and improve the user experience. An additional table has been introduced, making it easier to identify invoices, their adjustments, payments and outstanding balances.
The first table remains unchanged and continues to display a list of patient’s episodes.
A new table has been added to show the totals for all invoices raised for the selected episode.
The third table, which displays detailed invoice information, now only shows details for the selected invoice. This reduces clutter and makes it easier for users to identify issues or necessary changes.
New colours have also been introduced to help users quickly distinguish different transaction types: – Deposits & Payments = Green – Invoices = White – Deleted/Voided = Grey – Adjustments = Yellow – Reversed = Pink
Unbilled Revenue Report
A new field has been added to the Unbilled Revenue Report, enabling users to run the report using the Accrual method. Previously, the report only displayed unbilled episodes for the selected period as of the time it was run. This default behaviour remains unchanged, with the Accounting field set to Ignore by default. However, when the new Accrual option is selected, FYDO will display all episodes that were unbilled as of the selected report date, regardless of whether they have since been invoiced.
New Patient Lookup Feature
The Patient Lookup box now includes a new feature that allows users to view patient’s episodes. Clicking the arrow on the right of the patient line expands the view to display the patient’s five most recent episodes, including both future and past bookings. Users can click on the episode to navigate straight to it. This feature is particularly helpful when making patient bookings, to enable users to see when the patients last admission is or if they have any booked in the future.
Bulk SMS Improvements
The Bulk SMS page now displays the Out-of-Pocket information instead of only the Excess value, as it did previously. This enhancement allows users to view all out-of-pocket details directly from the Edit Appointment Screen.
Billing Status Report
Coder details have been added to the Billing Status Report for the report type Show All – Inv Summary & Detail > Excel – Raw Data Export.
Monthly Patient Activity Report
A new option has been introduced, allowing users to include or excludecancelled episodes from the Monthly Patient Activity Report. These statistics only include cancelled episodes that have been admitted and discharged. (Episodes cancelled prior to admission will not be included)
Recurring Appointment Feature
Users can now utilise the Make Recurring feature to add multiple bookings for the same patient on a daily, weekly, monthly or yearly basis. Appointments can even be made on certain days of the week e.g. Mondays, Wednesdays and Fridays. This feature is particularly beneficial for rehab and mental health facilities, where daily admissions are common for specific programs.
Utilising this feature results in all the appointments being linked, which enables facilities to link program codes to all episodes, allowing FYDO to determine which days to apply step-downs.
Appointments in a recurring series also include additional options for Edit Appointments or Delete Appointments.
Statistical Discharge
Overnight facilities can now use the new Statistical Discharge option to handle episodes where a patient’s care type changes during their stay. For example, if a patient is initially admitted for an Acute Care surgical procedure and their admission transitions to a Rehab care type, this feature simplifies the process.
Previously, such scenarios required discharging the episode and re-entering all details for the new care type. With this new option, users can statistically discharge the episode, and all necessary information from the initial admission will be automatically copied to create a new episode.
This feature is used by assigning the patients Mode of Separation as Statistical Discharge, prompting the discharge and automatic re-admission of the patient.
When this option is utilised, the user will be given a pop-up to ensure they want to proceed and automatically re-admit the patient. This feature allows facilities to meet their obligations regarding billing and data extracts for these types of admission, all while saving time on data entry.
New Chart Tracking Report
A new report has been developed to help facilities track the location of charts based on the information entered into the patient’s Chart Tracking tab. The report includes several useful filters, allowing users to organise information by chart location, status, and more.
This report has also been built to be interactive, with options in the right-click menu to ensure the ultimate user experience.
New Leave Report
A new report has been developed to provide users with easy access to Leave information. This is particularly useful for facilities accommodating extended-stay patients who may frequently take leave. The report is interactive, featuring options in the right-click menu to enhance navigation and usability.
Create Invoice Screen
The Program Number, entered in the Edit Appointment Screen, is now displayed on the Create Invoice Screen. This field is editable, allowing users to make changes at the point of invoicing. Ensuring an efficient and simplified workflow for facilities require to utilise Program Numbers.
Billing Status Report
A new option has been added to the Billing Status Report > Show Not Billed Only interactive report, to allow users to navigate straight to the linked EMR for that episode.
FYDO Hospital Update – 19/12/2024
Chart Tracking
Our enhanced Chart Tracking feature is now even more accessible, with the option added to the FYDO Favourite Right-Click Menu on the Appointments Screen.
New fields are now available for display in the Appointment Screen Custom Views, including:
Patients Age
Surgical Assistant
Referring Doctor Details (from the Edit Appointment Screen)
Referral Date (highlighted in red if expired)
Waitlist Feature
FYDO now includes a Waitlist feature that facilities can use to maintain a list of patients waiting for an appointment time. This feature is particularly beneficial for clinics using FYDO but is also accessible for hospitals too!
This Waitlist can be accessed from the Appointments Screen, allowing patients to be added along with details about the type of appointment they require.
Details that can be logged include:
Priority Level of their appointment
Preferred Doctor
Available Days the patient can attend
Whether the patient already has a Future Appointment booked
Any Notes relating to the entry
With Phase 1 of the Waitlist feature complete, keep an eye on these announcements for improvements to this feature!
Casebase Fees Import
Casebase Fees can now be imported directly from an Excel Spreadsheet. This fantastic time-saving feature simplifies the process of importing large, Casebase health fund contracts.
Revenue Report
A new Excel – Raw Data option is now available for the Revenue Report, enabling users to export revenue information Grouped by Episode.
This export mirrors the standard Raw Data Extract but consolidates episodes with multiple invoices into a single line, displaying revenue at an episodic level.
Please note: this option is only available when the report is generated by Discharge Date.
New Invoice Override Feature – PHASE 2
Building on Phase 1 of this feature release in FYDO Hospital Update – 14/11/2024 – FYDO Wiki, the Invoice Override function now impacts the Billing Status > Show Not Billed Only Report.
Facilities that are unable to raise an invoice for certain episodes can now use the Invoice Override feature to exclude these episodes from the Show Not Billed Only report. For instructions on how to apply the Invoice Override function, please refer to the newsletter linked above.
Episodes marked with Invoice Override will be excluded from the Billing Status > Show Not Billed Only Report by default. However, these episodes can still be viewed by unticking the Excludes Invoice Override checkbox.
User Group Access Levels
User Group settings have been revised to improve usability and workflow. The following access levels have been updated:
