New Appointments Report 

FYDO has introduced a new report that provides users with statistics for all appointments, irrespective of their admission or discharge status. This report includes all bookings, making it suitable for use of facility planning, even for future dates when patients have not yet been admitted. Additionally, the report offers various filter options, along with group by and order options, making it a valuable addition to the FYDO reports library.  

WorkCover Claim Details – Copy Previous

FYDO now offers users the ability to copy previous Claim Details for WorkCover or Third-Party admissions. This feature is especially advantageous, and will greatly reduce data entry, for hospitals handling WorkCover patients who require multiple admissions throughout their treatment.  

Print List – Excel Raw Data Additions 

Additional data types have been added to the Print List > Export to Excel – Raw Data Report to assist users in collating data. Some of the newly included fields are: 

• Medicare Eligibility 
• DVA Number and Colour 
• Pension Number 
• Country of Birth 
• Check List Tick Box Information 
• Next Of Kin, Emergency Contact, Contributor and Pick Up Person Details 
• And more! 

Fees Setup Audit Log

FYDO now maintains a comprehensive audit log for any amendments made to fees in the Fees Setup. These logs can be accessed by navigating to Settings > Logs and searching for the relevant health fund.

Billing Status Report – Show Not Billed Additional Filters

To facilitate an even MORE efficient invoicing and coding process, additional filters have been incorporated into the new Interactive Show Not Billed Report. Users can now filter by Theatre Complete Status and Coding Complete Status.

Preadmit Holding Bay – Updates Episodes Screen

Users can now update health fund details, for the patients’ associated episodes, directly from the Preadmit Holding Bay.

Revenue Report – Data added to Excel Raw Data Export

The Revenue Report Export to Excel – Raw Data now includes additional fields:

• The National Procedure Banding for the primary MBS item
• The State Procedure Banding for the primary MBS item
• The episode Booking Time
• The File Number for facilities that utilise this field

New ‘Copy Next of Kin’ Feature

There is now an additional option added to the Emergency Contact, Contributor and Pick Up Person tabs, which enables users to copy the Next of Kin details. While the option to Copy Patient Details remains available, this new feature will reduce repetitive data entry, particularly when the Next of Kin, Emergency Contact, Contributor and Pick Up Person are all the same.

Episode Screen Heading Amendments

The important information displayed at the top of each Episodes Screen has been updated to now include the File Number. This enhancement will be particularly advantageous for facilities that utilise both the File Number and the MRN.

New Rehab Screen

Rehabilitation facilities are now able to capture data for the Australasian Rehabilitation Outcomes Centre (AROC) and the Australian National Subacute and Non-Acute Patient (AN-SNAP) datasets.

Health Fund Number Character Limit

The character limit for the health fund number field has been extended to accommodate 33 characters. This will particularly assist facilities that accommodate Department of Defence patients who are required to record the DAN and EPID numbers.

Language and Country of Birth Fields

The options in the Language and Country of Birth Fields have been rearranged in alphabetical order. Users will still be able to start typing the entry that they require to show all matching options.

Updated Webhook

The EpisodeItems – Add and Edit webhooks now include ‘Other Service’ items such as prostheses.  

Bug Fixes

• The EMR link in the Episodes screen is now working correctly.  
• The Recalls SMS function issue has been resolved.  
• The issue when trying to create a repeat Theatre Roster has been resolved. 

New Field for Contributor Email

A new field has been added, to the Patient Screen, to allow for facilities to record the Contributors Email Address.

Doctors – Audit Logs

Audit logs have now been added for the new Doctors fields.

Bug Fix

The issue that was affecting some Victorian Hospitals, trying to extract their VAED Health Data, has now be rectified.

New Logs for Template Uploads

Facilities can now access audit logs for Template updates in FYDO. These logs will include the option to download the updated template, enabling users to search superseded versions if necessary.

Please note that this Download feature applies only to templates uploaded after this update and will not affect historic data.  

Checkers for QLD Health Data Extracts

Additional checkers have been added to assist facilities accommodating Public Contracted Patients. These new checkers aim to reduce data extraction errors that occur when hospitals admit patients contracted from the public sector.

HBF Dental Claims

HBF has requested structural changes to the way dental claims are transmitted via ECLIPSE for continued electronic acceptance. FYDO has now been updated to continue accommodating the electronic submission of dental claims to HBF via ECLIPSE.

New API Parameter Added 

The EpisodeDetailReportList API can now have cancelled episodes filtered out using the “ExcludeCancelledEpisodes”: “True” parameter. This is to match the Episode Detail Report when also filtering out Cancelled Episodes. 

New Theatre Roster Features

Facilities using the Session Confirmed tick box in the Theatre Rosters must now provide a Reason for Delayed Start and Reason for Delayed Finish if the Time In and/or Time Out of theatre are delayed by more than 15 minutes.
If the Time in Theatre for the first patient is more than 15 minutes AFTER the session’s Start Time, a Reason for Delayed Start must be provided before clicking the Session Confirmed tick box.
Similarly, if the Time Out of Theatre for the last patient is more than 15 minutes AFTER the session’s End Time, a Reason for Delayed Finish is required before ticking Session Confirmed.

Theatre Roster – Make an Appointment Function 

A convenient new feature has been added to the Theatre Roster > Theatre Booking Screen. With the introduction of the Make an Appointment button, users can seamlessly navigate to the corresponding roster in the Appointment Screen.  

New Audit Logs 

Audit logs have been added for the Allergies, Alert, Notes, and Document Alert fields on the patient screen.
These logs can be accessed by using the menu in the top right corner of the Patient Screen and selected Audit Logs. Alternatively, they can be found in Settings > Logs by searching the patient’s MRN.

Episode Stats Report Additions 

Extra fields have been added to the Episode Stats > Excel – Raw Data Export to assist facilities in collecting data. The additional fields are:

• Billing Flag
• Coding
• OEC Received
• OEC Checked
• Admission Form Received
• Chart Ready
• IFC Complete
• Patient Consent Received
• Cancelled ID
• Cancelled Description
• Theatre Complete
• Invoice on Hold ID
• Invoice on Hold Description
• Theatre Hold ID
• Theatre Hold Description
• Next Follow Up Date
• Planned Time In Theatre

Bug Fix 

The issue affecting the sorting of the Billing Status > Show Not Billed Interactive report has been resolved.

Billing Status Report Improvements

Prepare for a game-changing innovation in Hospital Billing! Introducing our new INTERACTIVE Billing Status – Show Not Billed Only Report, designed to streamline the billing process for optimal efficiency and user-friendliness!

Users can now conveniently bill episodes directly from one central location! Easily track outstanding episodes awaiting billing for a smoother workflow and faster revenue generation.

To make use of this fantastic new feature, users can follow these steps:

1. Navigate to Reports > Billing Status.
2. Select the Report Type of Show Not Billed Only.
3. Select the Date from and Date To.
4. Click Update.
5. Arrange the data to your preference! Utilise column headings, such as Patient Name, Admission Date, Discharge Date, Fund and Theatre Complete, for sorting.
6. For further convenience, select an episode and Right-Click to access a menu. From here, you can navigate to different pages to input required information.
   ALTERNATIVELY, you can also use this menu to CREATE INVOICE RIGHT FROM THIS SCREEN!

Additionally, On Hold and Cancelled reasons are displayed to assist in identifying episodes that may not be ready for billing, making this a comprehensive solution for your billing needs!

The original Billing Status > Show Not Billed Only Report can still be accessed by clicking Export to > PDF for users that still require a printed copy of this report with a time stamp.

Claiming Hospital > Not Yet Sent

The Discharge Date has been added to the Claiming Hospital > Not Yet Sent tab.

New Permission Level

Users can now be given permission to Create Invoice – Other Services Only as a separate permission level from Create Invoice.

This permission level can be adjusted for all User Groups in Settings. It grants the ability to generate an Other Services Only invoice for any patient, including patients that have not yet been admitted or discharged.

Survey Settings

The list that facilities use to collate data, on how the patient came to know about the facility, is now customisable! Facilities can edit this list to include all relevant options for their needs.  
To make changes navigate to Settings > Surveys.

Raising a Support Ticket from FYDO

When raising a support ticket with FYDO, users will now be able to select the Location that the ticket is relevant to. This feature assists multi-location databases, or Clinic/Hospital databases, in being able to raise their support tickets for the location that the ticket is referring to.

Default settings for this field can be entered, for the whole facility, in Settings > System Configuration by adding the required location to the Raise Ticket Location field.

The default settings can also be added at a User level, to ensure each user has the ticket populate with the location that is relevant to them, in Settings > Users by adding information to the Raise Ticket Location field.

SMS Reply History

Users can now conveniently review SMS replies in chronological order, with the corresponding Reply Date and Time prominently displayed on the SMS History screen.  
To access this feature, navigate to Settings > SMS History and apply the Status filter “Replied”.

Reallocating Adjustments

Adjustments can now be reallocated to another invoice, mirroring the same functionality that currently exists for reallocating deposits. To utilise this feature, simply navigate to the corresponding Episodes screen and right-click on the Adjustment line, or normal click on the three dots to the right of the screen, to select Reallocation Transaction.

Claiming Hospital – Not Yet Sent Tab

The MRN number will now be displayed on the Claiming Hospital > Not Yet Sent tab.

Claiming Hospital – Paperbase Claims Enhancement

We’ve added a new feature to enhance efficiency in our Claiming Hospital > Not Yet Sent tab. Once the claims have been manually sent to the health funds, users will now be able to mark the complete Paperbase Claims as sent IN BULK!

The easiest way to do this is to navigate to the Claiming Hospital > Not Yet Sent tab and:

1. In the Type field, choose Paperbase
2. In the Status field, select Ready
3. Choose claims individually, using the left tick box on each individual line, or select all by utilising the Select All tick box at the top of the column
4. In the Select dropdown, choose Mark as Sent

This will mark the Paperbase Claims as sent in the same manner as before, and the corresponding audit trail will be displayed in the patient’s episode audit notes.

Theatre Rosters Report Enhancements

We’ve added a new Report Type to the Theatre Rosters Report called Unconfirmed Rosters. This allows facilities to easily identify rosters that haven’t yet had the Session Confirmed tick box completed in the specific Theatre Roster.

We have also added additional fields to enhance the usability of the Excel – Raw Data Export for the Theatre Roster Report including:

• Booked Utilisation Percentage
• Actual Utilisation Percentage
• Delayed Start Reason and ID
• Delayed Finish Reason and ID
• Cancelled Reason and ID
• Confirmed Indicator

Length of Stay Report Additions

There has been an additional column added to the Length of Stay Excel – Raw Data Export to display the Length in Minutes for overnight patients.

The original Length column is still present and will continue to reflect the number of nights; however, the new additional column will transcribe the information into minutes to help facilities identify the exact length of stay for the admission.

Invoice Export Report Additions

The Invoice Export Report can now be run for All Hospital Locations and All Clinic Locations AT ONCE! This new feature allows multi-location facilities to easily collate invoice data across all their sites simultaneously.

Bug Fix

The issue that some users experienced when trying to search for customised Other Services codes has been resolved.