Additional EMR shortcuts

Users will now be able to access the EMR shortcut from the Theatre Screen and from the Episodes Screen > Right Click Menu.
This will enable users to access the EMR more efficiently no matter what task they are undertaking.

Additional Wristband Option

Facilities are now able to link 2 different Wristband printers to FYDO to accommodate the printing of Alert Wristbands and General Wristbands.

Inv Hold field on Theatre Screen

The Inv Hold field has been added to the Theatre Screen to allow users to put an invoice on hold more efficiently from there if needed. This is the same field that is already on the Edit Appointment Screen and information populated in one screen will be displayed in the other screen.

The Inv Hold reasons are completely customisable to suit the needs of each facility & can be added in Settings > Invoice Hold Reasons.

Theatre On Hold field on Theatre Screen

A new field has been added to the Theatre Screen to allow users to allocate a reason if the Theatre Complete box is unable to be ticked.

Facilities are able to customise the Theatre On Hold reasons in their own database to suit their needs in Settings > Theatre Hold Reasons.

This new feature will allow users to easily identify what still need to be done in order to be able to tick the Theatre Complete box & invoice the episode.

The Billing Status Report run for the Report Type > Show not billed only will then display this reason for ease of identification.

There will be a new permission level to give users the ability to add Theatre Hold Reasons. As this is a new feature it will be set to Deny for all users by default & will need to be amended for the relevant User Groups.

New My Health Record (MHR) Permission Levels

In preparation for the introductions of the FYDO/MHR integration there has been new permission levels added.
These levels will eventually enable users to Upload to MHR and then there is a separate permission level to allow users to Remove from MHR.
Currently these permission levels will not have any impact on the user or FYDO however facilities are able to give access to these functions now in order to prepare for the implementation of the MHR integration.
As these are new permission levels they will be set to OFF by default & will need to be turned ON for relevant staff.

Bug Fixes

• The issues that some facilities were experiencing regarding VAED data extracts for overnight patients has been resolved.
• The issue that some users experienced when using the new Proc List default fields feature, to add Other Services, has been rectified.
• The issue that some users experienced with Reports > End of Day Banking has been fixed.

Appointments Screen Custom View Addition

Users will now be able to create custom views that display the patient’s Preferred Name on the Appointment Screen.

Patient Name Hover Additions

When users hover over the patient’s name, they will now be able to see the patients Preferred Name & their Maiden Name.

Bug Fix

• The issue some users were experiencing with being unable to reallocate payments has been resolved.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Procedure List Update

The long-anticipated addition to the Proc Notes field in the Edit Appointments screen has now been implemented & facilities can add default settings to their Procedures list to maximise efficiency when booking appointments. Please see our newsletter from Tuesday for more information:
Procedures List Update Newsletter

Appointments Screen Custom View Additions

Users will now be able to create custom views that display information regarding Certificates for the episode. One option is to display a green tick once a certificate has been entered for the episode. The second option is to display the text that has been entered for the certificate. This new option will allow users to easily identify if the certificate has been entered prior to transmitting the claim via ECLIPSE.

Users also now able to display the patients Preferred Name on the Appointment Screen.

Patient Name Hover Additions

When users hover over the patient’s name they will now be able to see the patients Preferred Name & their Maiden Name.

New logs for Preadmit Holding Bay

Additional logs have been added to show if patient information has been updated by Preadmit paperwork being Automatically Linked or Manually Linked by a user.
Updates made to the patients’ screen by Preadmit will also now be recorded in the logs.

New Permission Level

Users can now be prohibited from amending fees while creating an IFC.
This permission level works in conjunction with the already available option called Create Invoice – Edit Charges that enables a user to edit fees when creating an invoice.

Procedure List Update

Following the exciting announcement in our Hospital Update Newsletter on the 19^th of July 2023 (FYDO Hospital Update – 19.07.2023), regarding the new Procedure List features, we are pleased to announce that Phase 2 will be implemented into FYDO this week which will result in it being fully functional.

The new feature allows facilities to pre-set default fields for any item in their Proc Notes list. This will result in certain fields automatically populating when that particular procedure is selected. Reducing repetitive data entry, when adding appointments, resulting in a much more efficient process for users.

Facilities can prepare for this new update by adding defaults into FYDO now!
Procedure List defaults can be added in Settings > Procedures by either double clicking on an existing entry or utilising the “Add Procedure” option to make a new entry.

Fields that can be defaulted are:

• Anaesthetic Type
• Appointment Minutes
• Item Numbers
• Other Services

There is no requirement to add these defaults. Facilities that choose not to utilise this feature will notice no change in the way that the appointments screen functions. There is also no requirement to add ALL defaults and FYDO will allow users to add only the defaults that they wish.

However, to ensure that this feature doesn’t negatively impact customers that choose NOT TO use it, we need to make you aware of exactly how it will work:

• Procedures WITH default fields set in ALL options will populate all relevant fields
• Procedures WITH default fields set in SOME options will populate only the fields with defaults & other fields will still need to be added manually
• Procedures WITHOUT default fields set will not populate any fields & all information will need to be added manually
• Fields can be amended after the default has been added however if another option from Proc Notes is selected, after the amendment is made, the field will be reverted to the set default
• If a user selects an option from Proc Notes that DOES have defaults set but then makes an amendment to another option, that DOESN’T have defaults set, FYDO WILL NOT remove any options added by the first selection. The user will need to manually remove any items that are no longer required. This has been done deliberately to ensure that items are not inadvertently removed for our facilities that do not wish to utilise this feature.

Please feel free to contact us should you have any questions regarding

Health Fund Codes can now be edited

Users are now able to edit the Fund Code for existing health funds.
This will assist in ensuring all fund codes are correct for ECLIPSE transmissions & enable them to be amended should they ever change. Users will be given an alert if the code they are entering already exists in their database.

Added Health Fund Audit Logs

Any changes made to Health Fund Details in Settings > Health Funds will now be listed in the audit logs.

New GST Report

There has been a new GST Report added to FYDO that allows users to easily run GST reports on a Cash Basis or an Accrual Basis for any selected timeframe.

New Audit Logs

There are now additional audit logs available in FYDO for the updating of certain patient detail fields.
The logs can be accessed by using the More Actions drop down at the top of the patient screen & clicking on Audit Logs.

This will open the FYDO Logs page & display amendments that have been made to the selected patient.

The Logs page now also allows users to search for MRNs or Text information as highlighted above.

Bug Fix

The issue that affected all database templates, documents & groupers has been resolved.

Letters – Adding Words to the Dictionary

Users are now able to add words to the Dictionary when typing Letters.
When a word is underlined with red that you would like added to the Dictionary, simply Right Click > Add to Dictionary.

IFC Message

We have added the option IFC Message, this gives users the ability to add a customised message or choose a message already created.
To create IFC Messages that will be stored as an option from the drop-down, go to Settings > Invoice/IFC Messages.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Added ability to enter a Certificate for booked episodes

Currently FYDO only allows certificates to be entered for admitted episodes. However, users will now be able to add the certificate information into the booking/episode as soon as it has been made.

New contract start & end date for each Overnight Accommodation Category

To accommodate the function of some health fund contracts, FYDO now gives the ability to add a different Start of Current Fee Date along with a different End of Current Fee Date for each Overnight Accommodation Type.
These start & end dates are not linked with the main contract dates, enabling them to be different if required.

Data Extracts – 1st July 2023 edits for South Australia and Victoria updated

This year only SA and VIC had edits to their Data Extract file formats. These changes have now been implemented.

Interactive Arrears Report

There is now an option to view the Arrears Report in Interactive mode.

When interactive mode is selected, users will be able to view their outstanding debt (arrears), defined down to patient specifics.

This report will allow users to add a Financial Note and Follow Up Date to outstanding debts by Right Clicking on a line and selecting Financial Note. This also allows users to easily navigate to a patients Accounts and/or Patient Details.

Users will be able to filter the Arrears report by Next Follow Up. The options will include: All, Date not Set, Future, Today, as well as Today and Overdue. When selecting today and overdue for example, it will show the user any invoice that is due or overdue based on the Next Follow Up date.

The Interactive view can also be exported to Excel and Excel – Raw Data

Minor ID/Location ID added to the Support Information

Users will now be able to easily identify their Minor ID/ Location ID by hovering over the Support icon in the FYDO main menu.
This ID may assist in easily identifying your clinic when you call FYDO for support (Note: If there are multiple locations in the one FYDO this will display location 1’s ID).

Billing Rule Alert

We have introduced Billing Rule Alerts for multiple Item Numbers.
For example, if item 110 has been billed in the last 12 months for a patient, under the same provider number and a user goes to bill an item 110 within the 12 months, a billing alert will pop up. This is just an alert based on the items rules for claiming and users can still proceed with billing the item or the item can be changed by clicking OK.

Doctor Setup – Hospital

Under a Doctors setup, there is now an option to link a Hospital to their provider number.
This will save time for users when billing for a doctor that has multiple provider numbers and multiple hospital locations, as FYDO will know what hospital to select automatically when when a specific provider number is selected for billing.

To Link a Hospital to a Doctors provider number go to Settings > Doctors

Unblock User Permission – Relocated

The permission setting that allows the ability to Unblock a user, after they have entered their password incorrectly too many times, has been relocated to ensure it is easier to find.
This setting is now found by navigating to Settings > User Groups & selecting the user group that you wish to allow this ability to.
This function will be automatically set to OFF & will need to be assigned to the user groups that require to be able to perform this function.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

History Renamed

The History option, in all right click menus, has been renamed to Episodes across FYDO to reflect the title of the page that this link opens up & to ensure uniformity. Users will now find the link called Episodes in all right click options & this will take them to the same Episodes page that they have always progressed to by using this link, that was previously named History.

New Gender Field will now feed from Preadmit to FYDO

The new Gender Field, that has recently been added to FYDO to accommodate Data Extractions for certain states, is now able to be sent from patients’ Online Preadmit Forms into FYDO.
If you require the new field to be added to your preadmit form, & in turn automatically populated into FYDO, please raise a ticket with us & advise where the new question will be asked on your admission forms.

ASA Score – Additional Options Available

Two new options have been added to the ASA Score dropdown in the Theatre Screen. Users are now able to choose and ASA score of 6 & E.
This field remains optional & only needs to be completed if it complements the workflow & data collation requirements of the facility.

Facility Minor ID added to the Support Information

Users will now be able to easily identify their Minor ID by hovering over the Support icon in the FYDO main menu.
This ID may assist in easily identifying your facility when you call FYDO for support.

New features added to the Documents Screen

Users are now able to filter the Documents Screen according to the Admission Number that it is linked to.

We have also made it easier to ensure documents are linked to the relevant Admission Number by allowing users the option to assign an admission number to each document as it is imported or scanned.

Unblock User Permission – Relocated

The permission setting that allows the ability to Unblock a user, after they have entered their password incorrectly too many times, has been relocated to ensure it is easier to find.
This setting is now found by navigating to Settings > User Groups & selecting the user group that you wish to allow this ability to.
This function will be automatically set to OFF & will need to be assigned to the user groups that require to be able to perform this function.

Condition Onset Indicator Added to Episode Stats Report – Raw Data

The Condition Onset Flag, that is entered at the time of coding, has been added to the Episode Stats Report Excel Export – Raw Data.

Bug Fixes

• The issue that some users experienced where the adjustments/journals quantity column was reflecting incorrect information has been rectified & this column will now show blank for adjustments, as it does for deposits & payments.
• The issue that some users experienced where the Other Services quantity was showing incorrectly has been rectified.