Other Services Improvement

In Settings > Other Services, there is now an option to select who the Other Service will default to. It is automatically set to Health Fund; however, if there is a specific custom code or prosthesis that should always be billed to the patient, you can change the default setting.

This selection will then automatically populate on screens such as Edit Appointment, Theatre Screen, and IFC.

Custom View Addition

FYDO has now implemented a new Custom View Field called Time Out Theatre Time, which will automatically pull through the time entered within the Theatre screen.

Bed Tracker

FYDO has now introduced a new button within Bed Tracker called Patient Forms. This feature allows users to print individual patient information by page, rather than being limited to printing only a handover report.

Performance Optimisation

Performance improvements have been implemented across FYDO, resulting in a more efficient and responsive user experience.

Additions to Audit Logs

Users can now export Audit Logs to PDF for printing along with the ability to export to excel.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Colour Code Addition

FYDO has introduced a “Ready for Pickup” option within System Configuration, which allows this status to be colour-coded. When the Appointment Screen is in Status Mode, it will now display the colour assigned to Ready for Pickup.

Type B/C Displayed on IFC screen

Like the Edit Appointment screen, Type B and Type C items will be highlighted on the IFC screen for improved visibility to users when creating patient informed financial consents.

Update to Billing Stats Report

The Excludes episodes billed $0 option will no longer appear on the Billing Stats Report when the Show Not Billed Only filter is applied. This functionality is no longer following the introduction of the Invoice Override feature. If you have any questions about how the Invoice Override feature can be utilised, please reach out to our Support Team.

Additions to Audit Logs

Users can now export Audit Logs to PDF for printing along with the ability to export to excel.

Performance Optimisation

Performance improvements have been implemented for the Theatre Roster screen, resulting in a more efficient and responsive user experience.

Invoice Export Report Addition

In Reports > Invoice Export, FYDO has now added the Admission Number, which can be located in Column M.

The Invoice Export Report can now also be run for Fund Groups. Ensure the facility is selected in the Location field, for the fund groups to be an option in the Fund dropdown.

Claims Import – Automated Batch Submission

For clients using Claims Import, Medicare and DVA batches will now be automatically submitted after importing, removing the need to manually send batches via Claiming Medical.

What this means for you:

• No more manually sending Medicare and DVA batches
• Reduced risk of missed or delayed submissions
• This update will run seamlessly in the background, with no action required from your side.

Please note:
We still recommend reviewing the Claiming Medical screen after importing to ensure all batches have been successfully submitted and no issues have occurred.

New Field in Doctor Setup

In preparation for the 1st of July 2026 Assignment of Benefit changes to Simplified Billing, we have introduced a new field within the Doctor Setup called Assignment Type.

This field can be defaulted to:

• R – Requested
• I – Implied

This field will be blank by default and can be configured now in preparation for the 1st of July 2026.

For more information on these changes, please visit Improving the assignment of benefit process | Australian Government Department of Health, Disability and Ageing

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

Document Improvement

When a document is imported, scanned, edited, or a new letter is created, the system will now automatically populate the doctor field once an admission date is selected.

API Update

The previously communicated API page size cap and rate limit restrictions have been implemented. Further API changes will be taking place in the near future that will also require hospitals involvement/feedback. Further information on this will be communicated in the coming weeks.

Arrears Report Enhancement

We have enhanced the underlying reporting framework for the Arrears Report.

As part of this update, the report now features a refreshed design and improved performance, with no changes to existing data or reporting capabilities.

The Interactive report type has been renamed to List, as both the Detailed and Summary reports are interactive.

The Detailed report has been enhanced with new right-click actions, allowing users to quickly add a financial note, navigate to the patient’s Accounts tab, or open the Patient Details screen directly from within the report.

In addition, a new search bar is now available across all Arrears report types, making it easier to interactively search and locate data directly on-screen.

More report enhancements are on the way as we continue to modernise and improve reporting across FYDO.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

PreAdmit Addition

Users can request a default setting to be set up to automatically include or exclude the HC21, while still retaining the flexibility to manually select or deselect the HC21 when completing the IFC.

Patient Alerts Improvement

An “All” view has now been introduced in Patient Alerts, allowing users to see all alerts rather than only those applicable to a specific group. Patient Alerts will now default to the “All” view when opened.

Additionally, permissions have been implemented within User Groups for each type of patient alert, including Admin, Clinical, Post and All.

New Permissions

Permissions have now been introduced to control the ability to split invoices and reallocate transactions within Episodes. These permissions are enabled by default, so you will need to review and manually disable them for any user groups where this access should be restricted.

Performance Optimisation

Performance improvements have been implemented for the monthly view in Theatre Rosters, resulting in a more efficient and responsive user experience.

Doctors Credentialing Alerts 

Staying on top of doctor credentialing just got easier. 

FYDO’s latest update introduces smart alerts to help you catch expired or soon-to-expire credentials before they impact your theatre bookings. 

You can enable these alerts under: 
Settings > System Configuration > Hospital 

Available alerts: 

• Theatre Roster – Credentialing expired  
• Theatre Roster – Indemnity insurance expired 
• Theatre Roster – AHPRA registration expired  

Why this matters: 
Once enabled, you’ll see a pop-up alert when creating a theatre booking if a doctor’s credentials are invalid or due to expire within ONE month, helping you avoid last-minute disruptions and stay compliant with ease. 

Prosthesis – MMA ECLIPSE Mapping Code & User Permissions

From 1 November 2025, some health funds (e.g. NIB, ARHG) required the use of MMA ECLIPSE mapping codes for certain items. 

Hospitals are now required to submit IHC miscellaneous mapping codes for applicable items, instead of using the standard PX codes. 

Additionally, some items are no longer valid under the latest Prescribed List of Medical Devices and Human Tissue Products – Private Healthcare Australia (PHA) 

What this means for you: 

• You’ll need to apply the new DR mapping code via the updated menu when working with relevant funds or fund groups.

• Ensure fees are correctly maintained and aligned with agreed fund-specific rates.

New Permissions Available

Under User Groups > Settings General, you’ll now see: 

• ECLIPSE Mappings (Items)  

• ECLIPSE Mappings (Other Services)  

Good news- these permissions will automatically inherit from your existing ECLIPSE mapping access, so no additional setup is required. 

Payment Enhancement

FYDO now allows you to edit the transaction type if it was entered incorrectly. For example, if a patient paid via EFTPOS but it was recorded as Credit Card, you can now correct this by going to Episodes > right-click on Payment> Edit Type.

There are also guardrails in place. If end-of-day banking has already been completed, or if the account period is locked, you won’t be able to change the transaction type. A pop-up alert will appear to advise you in these cases.

Additionally, under User Groups > Hospital Episode, there is a “Change Transaction Type” permission. This is set to OFF by default, so it will need to be enabled for any users who require access to this feature.

Reports Improvement

FYDO has standardised the calendar to start the week on a Monday and aligned the layout across all of the following reports:

• Adjustments
• Billing Status
• GST
• Appointments
• Cancelled Appointments

Appointments Report Addition

FYDO has now added item numbers to the Appointments Reporting export (Raw Data). Up to 10 items will now be displayed across columns BN–BW.

Patient List Optimisation

We’ve implemented further performance improvements to the Patient List screen. In addition to the performance improvements, we have also included sorting capabilities across all columns. 

These updates form part of our broader initiative to optimise system performance, reduce response times, and enhance overall usability across the platform.

Patient MRN Optimisation

We have also implemented further performance improvements around searching for patients using the MRN.

These updates form part of our broader initiative to optimise system performance, reduce response times, and enhance overall usability across the platform.