FYDO Hospital Update – 09/05/2025

Patient Alerts Flag 

The Patient Alerts Flags, generated from Preadmit, can now be added to Custom Views on the Appointment Screen. This feature allows staff to easily see items that have triggered alerts while patients complete their online admission forms. Once added to a Custom View, simply hover over the icon to view the alert details.  

Cancelling Theatre Bookings 

Facilities can now Cancel entire Theatre Bookings in one action using a new feature that allows all episodes linked to a specific Theatre Booking to be cancelled simultaneously.  
Users can select a Cancellation Reason from the drop down, which will be applied to all linked Episodes. This is a time-saving feature where an entire doctor’s list needs to be cancelled.  
This feature also works in reverse, allowing entire lists to be reinstated if needed.

Arrears Report API 

A new API is available to obtain information from the FYDO Arrears Report.  




FYDO Hospital Update – 01/05/2025

New Patient Flag 

Following the addition of the New Patient Flag (as noted in our 11.4.25 newsletter) the field now has a corresponding token that can be used in forms, lists, SMSs, and more.  
This token is <<EpNP>> and it will display as Yes for new patients or No for patients that have had a previous episode.   

Theatre Roster 

It’s now even easier to identify which Theatre Bookings have Files loaded, with a new icon visible in Day, Week and Month views to indication how many files are linked to each booking.  

Episode Stats Report 

A new option has been added to the Episode Stats Report that allows facilities to easily identify Trends. The report can now be run by Week, Month or Year, making it simpler to obtain figures over extended periods.  
With the same Group By and filter options still available, this enhancement significantly improves the usability of the Episode Stats Report – allowing facilities to collate monthly stats by doctor, health fund, MBS and much more! 

New Dashboard 

The launch of the long-awaited FYDO Dashboard is finally here! It displays helpful information including FYDO Updates, Feature Spotlights, tips and more – all in one convenient place. 
And this is just the beginning! We have plans to continue expanding and refining the dashboard to give you faster, easier access to information you need! 

Bed Tracker 

Chart Labels can now be printed from the Right-Click Menu in the Bed Tracker.  

Tasmanian Cancer Registry Screen 

Tasmanian facilities can now record Cancer Registry information in FYDO. This screen is accessible via the Coding Screen (in View mode) by clicking Cancer Registry. 

This marks the first stage of this development, and facilities are able to commence adding cancer registry data, with the next stage enabling data extraction via Data Extracts. Keep an eye on upcoming newsletters for confirmation once this feature is complete. 

Unbilled Revenue Report API 

A new API is now available, allowing data from the Unbilled Revenue Report to be utilised externally.  

Revenue Report

Additional information has been added to the Revenue Report > Excel – Raw Data Export to help facilities easily access details regarding the sent status and ECLIPSE responses from health funds. The following columns have been added:
BillType: Indicates whether the claim was sent via ECLIPSE or manually (Paperbase).
Sent: The date the claim was sent via ECLIPSE or marked as sent for Paperbase claims.
ECLIPSE: Displays the ECLIPSE assessment status, indicating whether the claim has been Approved or Rejected.
ECLIPSE$: Shows the amount the fund has indicated it will pay towards the episode.




FYDO Hospital Update – 24/04/2025

Theatre Rosters Report 

Additional options have been added to the Theatre Rosters Report, providing greater flexibility in how doctors roster utilisation information can be viewed.   

A new Speciality option has been added to the Report Type, along with an additional field that allows users to Group By either Surgeon or Theatre.  




FYDO Clinic Update – 17/04/2025

Patient Screen – Further Re-Order Options

In the Patient Screen, the section originally known as “Other Information” has been split into two sections: “Personal Information” and “Other Information”. This update allows you to better tailor the screen to your needs using our Reorder Content feature.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Hospital Update – 17/04/2025

Patient Screen – Further Re-Order Options

In the Patient Screen, the section originally known as “Other Information” has been split into two sections: “Personal Information” and “Other Information”. This update allows you to better tailor the screen to your needs using our Reorder Content feature.

Episode Stats Report Addition

Patients Age at the date of their admission has now been added to the Episode Stats > Excel – Raw Data Export Report.  

Revenue Report Addition

Date of Birth from the Patient Screen and DRG Description from the Coding Screen has now been added to the Revenue > Excel – Raw Data Export Report.  




FYDO Clinic Update – 11/04/2025

Improvement to the Pension/Concession Card Alert

We’ve improved this feature to now apply across all bill types.
The Clinical Billing screen has been enhanced to display a helpful alert when billing a patient that holds a Pension/Concession Card. FYDO will now show an alert next to the Add Items button. This aims to assist users in improving accuracy when choosing a fee level and entering MBS item numbers.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Hospital Update – 11/04/2025

Admission Time – Custom Views 

The admission time, displayed in the Edit Appointment Screen, can now be added to a Custom View, allowing it to be shown on the Appointments Screen. 

Theatre Roster Improvement 

A new pop-up has been added when saving edits to a Theatre Booking, providing users with two options: 

  • Only Update Roster Info: This option prevents updates to linked bookings, meaning details from the theatre roster (e.g. anaesthetist, surgical assistant etc.) will not be modified.  

  • Update All Bookings: This option updates all linked bookings, ensuring the displayed data (e.g. anaesthetist, surgical assistant etc.) is applied across all affected bookings.  

The functionality remains unchanged in that it only updates linked bookings and does not affect Admitted, Discharged or Cancelled Episodes.  

Bed Tracker Improvement 

Users can now Search for patients within the Bed Tracker. Please note that this search function only applies to patients displayed on the current screen and does not search the entire database.   

Episode Stats Report Additions 

A new filter has been added to the Episode Stats Report, allowing episodes to be filtered by their Mode of Separation (aligning with the HCP and PHDB data field in the discharge screen).  

Facilities can now use the Group By feature to group episodes by Last Bed, Last Ward and Mode of Separation.  

New Patient Flag 

The New Patient Flag will now automatically tick for a patient’s First Episode. For all subsequent episodes, the New Patient tick box will remain unticked

The next stage of development for this feature will introduce a token that allows this information to be printed on documents such as Theatre Lists.  

Auto SMS Improvements 

Post Discharge Auto SMSs can now be sent to patients based on their Patient Category.  




FYDO Clinic Update – 28/03/2025

New Pension/Concession Card Alert

We’ve improved the Clinical Billing screen to display a helpful alert when billing to Medicare. If a patient holds a Pension/Concession Card, FYDO will now show an alert next to the Add Items button. This alert will assist users in improving accuracy when adding MBS item numbers.


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/




FYDO Hospital Update – 27/03/2025

South Australian Cancer Registry Screen 

South Australian facilities can now record Cancer Registry information in FYDO. This screen is accessible within the Coding Screen, when in View mode, by clicking Cancer Registry.  

This marks the first stage of this development, with the next stage enabling data extraction via the Data Extracts. Keep an eye on upcoming newsletters for confirmation once this feature is complete.  

Accommodation Category/Program Code Step Down 

Users can now invoice episodes with multiple Accommodation Types and Program Numbers.  

Bed Tracker Handover Report 

A new option is available to Order the Bed Tracker Handover Report by the Patient Name.  




FYDO Clinic Update – 21/03/2025

Waitlist Additions 

Users can now add appointments directly from the Waitlist! This new feature is available in the Right-Click Menu when using the Appointments Screen.  

Selecting this option will open a pop-up displaying all Waitlist patients available for the selected day. Their mobile phone number is displayed to make it quick and easy to contact the patient if needed.  

Double-clicking on a patient opens the Make Appointment Screen, where details can be added to complete the booking.  

Once the booking is made and the user clicks Save, another pop-up will appear, prompting them to decide whether to Delete from waitlist and/or Delete Future Appointments – ensuring a seamless and efficient transition from Waiting to Booking.  

New User Group Access Levels 

We’ve introduced new options to the User Group > Access Levels for the Data I/O function.

By default, these new options will mirror the current access levels that all users have in FYDO. Clinics can adjust these permissions as needed.  

End of Day Banking Improvements 

The MRN is now displayed in the End of Day Banking Report as an additional form of identification.  


For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/