Online Patient Verification (OPV) tick added to the Appointment Screen

Users can now clearly see if the OPV check has been successful with the addition of the Blue Tick to the Appointments Screen.  The OPV check is required to be able to send claims via ECLIPSE & also for certain data extracts to be successful.

Australian South Sea Islander (ASSI) information added to Episode Stats Report

Users will now be able to view & filter patients by their ASSI status by exporting the Episode Stats Report to raw data. This information will show in column X of the excel spreadsheet, after the indigenous status information.

Additional user access options

Facilities can now give users access to 3 additional functions.

These functions allow certain users to access, edit & delete the Communications information. The communications tab can be located by going to the patient screen & selecting the Communication Tab.
It is a great spot for doctors, nurses & administration staff to add notes relating to the patient.

Two-Step Authentication App Option

Users are now given the option to use a Two-Step Authentication App when logging into FYDO, as opposed to the SMS or Email options. The SMS & Email options are still available, however the Authentication App is a more secure, timely & reliable option. Especially for facilities that have poor mobile phone reception or slow internet speeds. Please visit https://wiki.fydo.cloud/fydo-two-step-authentication/ for more information on this addition to FYDO.

Online Patient Verification (OPV) tick added to the Appointment Screen

Users can now clearly see if the OPV check has been successful with the addition of the Blue Tick to the Appointments Screen.  FYDO will automatically do an OPV check in the background when saving an appointment if the patients details have not yet been verified.

Exceptions Report

A New Report  has been added called Exceptions. Users can now export their claims with exceptions codes into Excel – Raw Data format.

Additional user access options

Facilities can now give users access to 3 additional functions.

These functions allow certain users to access, edit & delete the communications information. The Communication tab can be located by going to the Patient Details screen & selecting the Communication Tab.
It is a great spot for doctors, nurses & administration staff to add notes relating to the patient.

Two-Step Authentication App Option

Users are now given the option to use a Two-Step Authentication App when logging into FYDO, as opposed to the SMS or Email options. The SMS & Email options are still available, however the Authentication App is a more secure, timely & reliable option. Especially for facilities that have poor mobile phone reception or slow internet speeds. Please visit https://wiki.fydo.cloud/fydo-two-step-authentication/ for more information on this addition to FYDO.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

New “List” View in the appointments screen

There is a new view available in the FYDO Appointments Screen, that replicates the “All View” from SimDay, allowing users to view all appointments for the day as one continual List.
This view allows users to order the episodes by Time, Name, Surgeon, or List (theatre).
This is the first stage of our new List View release, with the ability to customise this view coming in the future.

New email field for the Next of Kin

There is now a field available to add the Next of Kin email address in FYDO, if this is required by the facility. Once saved, the email address will create a hyperlink that can be clicked on to send an email to the NOK.

Billing Status Report Addition

Payment and Adjustment information can now be added to the Billing Status Report, when it is run for Show All – Inv Detail.
Selecting this box will ensure all payments & adjustments are shown, along with all the invoice information.
To see the invoice information only, simply leave this box un-ticked.

New Report for NSW Health

A new report has been added to assist New South Wales hospitals with submitting their statistical data. The Patient Statistical Data for NSW Health Report will allow hospitals to collate this required information with ease.

Bug Fixes

For Queensland Hospitals > when discharging DVA patients’ the Compensable Status field will now pre-populate to the correct option.

Patient Archive

Archived patients are now hidden by default on the patient list. Users are able to show Archived patients by clicking on the tick box called Show Archived to the right of the Search field.   

To mark/unmark a patient as Archived go to Patient Details > Edit > Archived (found under the Other Information section) > Yes/No > Save

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

“Other Notes” can now be added to the Appointment Screen Custom Views

The Other Notes section in FYDO (previously on the bottom right corner of the patient screen in SimDay) can now be added to the custom views on the Appointments Screen.
The Other Notes can be added by opening the Patient Screen & selecting the Other tab, along the top. Then simply click Edit and type the required Notes before selecting Save.

These notes are specific to the patient, not just an individual episode. Therefore, they will show on ALL of that patients’ episodes that are entered.
When creating the custom view the user has the option of displaying the Icon or the Text for this field. If the Icon option is added, the user will be able to hover over it to reveal the notes.

Procedure Notes Field Amendments

The Proc Notes field in the Edit Appointment screen has been amended to now allow up to 250 characters. (Previously this was capped at 180 characters)

Revenue Report Amendments

Users are now able to run the revenue report using the filters for Group By (Primary) as Health fund & the Group By (Secondary) as MBS. This gives information that will assist in certain tasks, such as contract negotiations etc

User Options Addition

FYDO now allows users to nominate an email address, other than their log in email, to raise their support tickets from. This in turn means that the additional email address will receive the confirmation emails, when tickets are raised for support, & will allow the FYDO support team to reply to the nominated email also.
One instance of this new feature being of benefit is when users have been set up using personal email addresses. It will allow the ticket to be raised from the nominated facility email address, as opposed to the users personal email address, preventing sensitive information from being transmitted to unauthorised email addresses.

Bug Fixes

The issue with the custom appointment screen views dropping off has been rectified.

Payments (Clinic) Report

We have added new Report Type options to the Payments (Clinic) report, Summary and Summary (Categories). The new options allow users more flexibility to tailor the report to their specific needs.

Bug Fixes

The issue with custom views disappearing from the appointment book has now been rectified.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic/

FYDO Server Security Update

The FYDO Server Security Update was successful & concluded quicker than expected. Thank you for your cooperation as we implemented these changes to improve our system, further enhancing the security of your data.

Data Extracts Additional Feature

When Preparing Data Extracts there is now the option to Right Click on each line to navigate to the required page in order to amend the information. E.g., Admission Screen, Discharge Screen, Theatre Screen etc. The Patient Name has also been changed to a hyperlink, to enable to user to navigate to the Patient Screen as well.

Session Information Hover Option

The option to see the session information, when hovering over the theatre name, has been added to the All View in the appointments screen.
Simply hover over the theatre name, at the top of each column, to display the session information for that theatre.

Cancelled Episodes Report

The Other Notes field, from the edit appointment screen, has been added to the Cancelled Episodes Report.

Appointment Custom Views

For customised appointment screen views to hold, when moving in and out of screens, FYDO now has the ability to set a favourite custom view for each different view type!
For example:

A favourite All View
A favourite Individual View
A favourite Weekly View

This allows the user to change between custom view types by simply selecting the type in the top right corner. This action will then automatically load the users favourite view for that type.
To implement this change, FYDO will now only show you the available views for the option that you have selected.
E.g., As below, the ALL option is selected in the top right, therefore when hovering over the eye icon , on the left, only the ALL Custom views will be shown.

To set a favourite firstly go into the ‘View Type’, in the top right corner, and hover over the eye icon to see the custom views that are specific to that Type. Then click on the heart next to the desired favourite view.

Appointments Screen Hover for Status Description

Users are now able to hover over the Status (S), Coding (C) & Billing (B) column titles to show the full description of what the letters that show on the screen represent.

SA Health – ISAAC Data Extraction Amendments

Morphology codes will no longer be included in the ISAAC Data extractions from FYDO, as per their requirements. Any data extractions done prior to this week, that need to be amended, can be rectified by simply re-extracting the data.

Mental Health Same Day BUPA Patients

To increase the acceptance of BUPA same day mental health claims, we have implemented the mapping of service codes for accommodation type items, specified on BUPA agreements.

Bug Fixes

The EMR option has been returned to the appointments screen right-click menu.

1^st of January MBS & DVA Community Nursing Schedule

Has been added to FYDO.

For more information about the Medicare Benefits Schedule (MBS) Updates, please visit: http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-230101

For more information about the DVA Community Nursing Fee Schedule Updates, please visit: https://www.dva.gov.au/providers/health-programs-and-services-our-clients/community-nursing-services-and-providers-0

Payments (Clinic) Report

A New Export To option has been added to the Payments (Clinic) Report. Users are now able to export this report to Excel – Raw Data format.

New Letter Defaults 

When creating a new letter the Select a Template, Document Name and Document Type fields will default to the default letter templates details (Note: users can override the default Document Name and Document Type by typing in or clicking on the fields drop down arrow). To set a letter template as the Default go to Settings > Templates > Tick the Default tick box of the letter template you want to make the Default.

Users will also notice that the Referring Details section will automatically prefill to the patients current active referral details.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic

Revenue Report – New Options

There has been a new Group By option added to the Revenue Report that allows the user to sort the information grouped by Doctor/Surgeon (Provider Number). This will be of assistance for any facility that has doctors/surgeons entered in their system more than once.

Doctor & Anaesthetist added to all screens

FYDO will now display the doctor/surgeon & anaesthetist names in the heading of all screens. E.g., admission screen, theatre screen, coding screen, clinical indicator screen etc.

Allergies Amendment

FYDO now recognises Nil as not being an allergy. This enables users to acknowledge that they have identified the patient has no allergies, without the alert icon showing on the appointment screen or other screens.

Length of Stay Report – New Option

There has been a new option added to the Length of Stay report that allows users to collect data from the Admission Time to the Pre-Operative Time, and if the pre-operative time is blank, it will then revert to using the Anaesthetic Start Time.
This gives users the ability to run 1 report to obtain certain reporting data that they require.

Billing Status Report Addition

There is now an additional feature that is available when running the Billing Status Report. If the Report Type is set as Show not billed only there is another option that allows the user to omit episodes that have an invoice raised for $0.

Theatre Utilisation Information

FYDO now shows the user the utilisation minutes & percentage for any given theatre booking. This information can be obtained by finding the desired theatre booking, right clicking & selecting Edit Roster.
Once the theatre times have been added for the episodes, the user is given the option to view the information Based On > Time in Theatre to Time Out of Theatre. This feature will tell the user:

1. The Total Number of Minutes that the session is booked for
2. The Total Number of Appointments booked in for that session
3. The Total Number of Minutes Utilised for the session
4. The Percentage of Session that is Utilised
5. Allows the user to easily navigate to the Appointment Screen or the Theatre Screen

Additional User Permission Abilities

FYDO now allows access to be given to user groups for different types of reports. This allows facilities to give users access to reports that they require, while restricting access to reports that are not necessary for their role.

Clinical Notes now available for hospital users

FYDO hospital users are now able to utilise the Clinical Notes function. This feature allows for notes to be added to the patients’ file.
Each user can be given access to this feature from Settings > Users > Select User > Edit > Tick ‘Allow Clinical Notes’. Once given access they can add notes by using the Clinical tab in the patients’ file using the Notes tab.
Notes can be viewed by selecting the History Notes tab.

Accommodation Type field for VIC Hospitals

For same day patients’, the accommodation type field on the discharge screen will override the admission screen field so that they are matching.

DVA Program Numbers

For Mental Health Facilities, the Program Number field in the appointment no longer needs to be assigned for DVA patients.

Bug Fixes

The issue with funds, that have no outstanding arrears, showing on the arrears report unnecessarily has now been rectified.

Writing Clinical Notes

All users now have the ability to write “Clinical notes”. To enable this function go to “Settings” > “Users” > Click the blue dropdown arrow at the end of the users line > “Edit” > “Edit” again > Tick “Allow Clinical Notes” > “Save”.

Report Permissions

We have introduced new permission options to “User Groups” for “Reports”. Users can now be restricted/or allowed access to Statistical and Financial “Reports”. To modify user permissions go to “Settings” > “User Groups” >  Double click on the group you wish to change permissions for > “Edit” > Toggle “ON/OFF” > “Save”.

For previous updates, please visit https://wiki.fydo.cloud/updates-clinic