How to prepare for ECLIPSE – Clinics
If you are already sending claims to the health funds, either manually / via another software or have already registered with each health fund, then you do not need to register again with the health funds. If this is you, then go to straight to step 2.
If you have never sent a claim to a health fund before or have you registered with the health funds yet, then you will need to start at step 1.
Step 1 – Register provider/s with each health fund
Each fund is different in their registration process. Some will require a form to be completed and signed, while others require an online form to be completed.
Forms required
The table below includes links to all downloadable and online forms required to register a new provider number or update your existing details with each health fund.
Processing times vary between funds but generally take between one and three weeks. Most funds will email you once your registration or update has been processed, so please remember to check your Spam or Junk folder, as these notifications can sometimes be filtered there.
If you have not received confirmation, we recommend contacting the fund by phone or email approximately one week after submitting the form to check the progress of your request.
Links are accurate as of 27/07/2026 but may be changed by the funds any time.
Step 2 – Get your practice ID for BUPA
Bupa is the only health fund that will issue you with a Practice ID. Once received, please provide this to us so we can add it to your FYDO account.
The Practice ID is included when claims are submitted electronically to Bupa. If it has not been added to your FYDO account, Bupa may reject your claims.