Online Payments are coming to Preadmit
A simpler way for patients to pay before admission
Online payments are coming soon to Preadmit, powered by Tyro.
The new payment experience will allow patients to review and sign their informed financial consent, make a secure card payment and access their receipt within Preadmit.
For hospital teams, the completed transaction will flow automatically into FYDO, reducing the need to manually follow up, record or reconcile payments across separate systems.
Here’s how it will work:
1. Create and send the informed financial consent
The process begins in FYDO.
Once the patient’s informed financial consent has been prepared in FYDO, it can be sent to Preadmit for the patient to review and sign.
The patient will receive an email letting them know they have a document waiting for them in Preadmit, with a link to access their portal.
2. The patient reviews and signs their informed financial consent
Before making a payment, the patient must first review their informed financial consent in Preadmit.
They can review the estimate and relevant financial information before signing the document electronically.
Once the informed financial consent has been signed, the patient can continue to payment.
3. The patient proceeds to payment
Once the informed financial consent has been signed, the patient can select Pay now to pay the amount associated with their admission.
Before making their payment, the patient will be asked to read and accept the payment terms.
4. Payment is made securely through Tyro
The patient enters their card details or selects Apple Pay or Google Pay through the secure Tyro payment experience.
Depending on the transaction, the patient may also be asked to complete an additional security check before the payment is approved.
5. The patient receives confirmation and a receipt
Once the payment is successful, the patient will see a confirmation in Preadmit and receive a receipt.
The payment will also remain visible from their Preadmit dashboard, so they can return to the portal and access the record when needed.
6. The transaction flows automatically into FYDO
There is no additional downloading or manual entry required by hospital staff.
The successful transaction will automatically download into FYDO and appear on the patient’s episode screen with the payment type Online Payment.
This gives hospital teams a clear record of the transaction within the episode they already use to manage the patient’s admission.
One connected payment journey
From receiving their informed financial consent to signing, paying and accessing their receipt, the entire process happens through Preadmit.
Patients receive a clear and convenient way to review their financial information and pay before admission.
Hospital teams receive the completed payment directly in FYDO, without another manual step.
We’ll share more information about availability and getting started as we move closer to release.