Resetting a Users Mobile Number
If a user needs to amend the mobile number, that is used for 2 step authentication, they can follow the instructions below.
Using the email option for 2 Step Authentication will allow you to received the code via email to be able to log in without the old mobile number. Once logged in you will be able to:
- Hover over the User icon (Your Initials)
- Select Edit Profile
- Select 2 Step Authentication tab
- Click Edit
- Select Yes to the question Would you like to reset mobile?
- Click Save
The next time you log in you will be prompted to set a new mobile number.