New Hover Feature

FYDO has introduced a new hover functionality on the Appointment screen, designed to streamline access to view deposit and payment information. By simply hovering your cursor over the billing status ‘D’ or ‘B’ icon, you can quickly view the amount a patient has paid—eliminating the need to navigate into their episode details.

This enhancement improves efficiency and provides a more convenient way to access key financial information at a glance.

Estimated Admission Time Token

There is a new token available that can inform patients of their estimated admission time before the actual admission times have been finalised. For instance, if a patient is scheduled for a morning admission, the SMS may read:

“Your admission to FYDO’s Day Surgery is confirmed. Your estimated admission time is between 08:00 AM and 12:00 PM. The hospital team will contact you once the schedule is finalised to confirm your exact admission time.”

The estimated time range that suits your facility can be configured via Settings > System Configuration. This feature allows for both an AM and a PM timeframe to be defined. Appointments falling within these timeframes will be given the stipulated estimated time, displayed in a 12-hour format.

To enable this feature in theatre lists, bed tracker, quick forms and SMS templates a new token has been introduced: <<TimeRange>>

New SMS Features Additional Filter Options

An enhancement has been made to Settings > SMS Automation, with the addition of new filtering options. FYDO now allows users to filter SMS automation rules by Doctor, Health Fund, Appointment Type, and Patient Category, providing greater flexibility and control in message targeting. These filter options are available within the following SMS categories: To Confirm Appointment, Post Discharge, and Admission Form Not Received.