Informed Financial Consent Additions 

Facilities now have the option to add the following fields to IFC templates: 

• Patient Title  

• Patient Given Name 

• Patient Surname 

• Patient Email Address 

Please see our wiki page Tokens – Informed Financial Consent (IFC) for a full list of our IFC tokens. And reach out to one of our friendly staff if you need assistance making amendments to your IFC templates.  

Delayed SMS Improvements 

Delayed SMS messages can now be cancelled. While FYDO has always allowed users to schedule SMS messages to be sent at specific times, you now can cancel a scheduled SMS if needed.  
To cancel, go to the patient’s Communications Tab and select Cancel Delayed SMS from the menu.  
The audit log has also been upgraded to reflect these new functions.   

SMS History Makeover

The SMS History Screen has been redesigned to improve readability and align with FYDO’s modern look and feel.  

New Un-Insured Fees Field 

Facilities can now record any Un-Insured Fees that a patient must pay in the Edit Appointment Screen. This new field will be especially helpful for documenting excesses, co-payments AND gap fees, as each amount can be entered separately.   

The Appointments Screen default view has been updated to reflect the Out Of Pocket (OOP) costs. This column will display the total of all amounts entered in the Excess, Co-Payment AND Un-Insured fields. Users can hover over the OOP figure to see the breakdown of the costs.  
This new OOP column can be added to any Custom View.  

Additionally, this field will appear on the IFC Screen, and new tokens are available to print these details on documents such as the IFC, theatre list, or send via SMS if required.