Hospital ECLIPSE Registration
For each of the health funds, send an email to the contact/s below, advising them that you would like to register your facility for ECLIPSE IHC claiming or if you need to edit your bank details.
Include the following information:
- Facility Name
- Facility Provider Number
- Contact Person
- Contact Person’s Position/Role
- Contact Person’s Email Address
- Contact Person’s Phone Number
- Bank Account Details
- BSB
- Account Number
- Account Name
- Bank
- Branch
| Fund | Fund Name | Email / Phone | Comments |
| ACA | ACA Health | acahealthit@acahealth.com.au | You need to have a AHSA contract or second tier first |
| AUH | Australian Unity | dgilder@australianunity.com.au 03 8682 4219 |
After you email them, they go through a parallel testing period to ensure that all data is being received correctly. During this parallel period, AUH requires you to scan and email dgilder@australianunity.com.au a copy of the signed HC21 claim form, invoice and any certificate for claims sent via Eclipse for comparison. Any Accident Certificates and Type B/C Certificates are also required to be entered via Eclipse. |
| BUP | BUPA | gordon.barrett@bupa.com.au | You need to have BUPA contract or second tier first.Also, they will initially require a scanned copy of the invoice for the first two claims submitted through Eclipse.
The scanned invoices should be emailed to Swati Alladi (Swati.Alladi@bupa.com.au) and copied to Gordon (gordon.barrett@bupa.com.au) so that they have an overview of interactions. They will be viewing all new Eclipse claims for billing and system accuracy to ensure both organisations get the best outcome. |
| CBH & CBC | CBHS Corporate Health and CBHS Health Fund | providers@cbhs.com.au julie.mckinnon@cbhs.com.au |
|
| CDH | Cessnock | enquiries@cdhbf.com.au | |
| CUA | CUA | ashlee.young@cua.com.au | |
| DHF | Defense Health | providerrelations@defencehealth.com.au | Include a note in company letterhead indicating the bank account details |
| AMA | Doctors Health Fund | lesley.rutter@doctorshealthfund.com.au 03 6345 0100 |
You need to have a AHSA contract or second tier first |
| ESH | Emergency Services Health (also managed by Police Health) | providerenquiries@eshealth.com.au | |
| GMH | Frank Health Insurance | joannesheldon@gmhba.com.au | |
| FAI | GU Health | gapsupport@guhealth.com.au | |
| HBF | HBF | lorraine.hort@hbf.com.au | You need to have HBF contract or second tier first |
| HCF | HCF | MFarlow@hcf.com.au (Maria)If Maria is away, then email David dfernandez@hcf.com.au | |
| HCI | Health Care Insurance | jamie.gillam@hciltd.com.au | |
| HIF | Health Insurance Fund | michelle.peacock@hif.com.au | You need to have a AHSA contract or second tier first |
| SPS | Health Partners | davids@healthpartners.com.au hospitalclaims@healthpartners.com.au |
|
| LHS | Latrobe | tan@lhs.com.au | |
| MPL & AHM | Medibank / AHM | eclipse@medibank.com.au | Use the form https://simdaywinhelp.acsshealth.com/wp-content/uploads/2020/03/MPLAHM.pdf |
| MDH | Mildura | eclipse@mildurahealthfund.com.au | Include a bank statement or remittance advice that shows the correct bank account details |
| MYO | MO Health | Vaibhav.Makin@aia.com | |
| NHB | Navy Health | query@navyhealth.com.au | |
| NIB | NIB | providers@nib.com.au | Use the form https://simdaywinhelp.acsshealth.com/wp-content/uploads/2020/03/NIB.docx |
| NMW | Nurse and Midwives | EclipseClaims@nmhealth.com.au George.Drakakis@nmhealth.com.auAlternatively, try: dianne.roe@teachershealth.com.au |
|
| OMF | OneMediFund | info@onemedifund.com.au | |
| LHM | Peoplecare Health Insurance | info@peoplecare.com.au | |
| PHF | Phoenix Health | enquiries@phoenixhealthfund.com.au | |
| POL | Police Health (also managed by Emergency Services Health) | providerenquiries@policehealth.com.au | |
| QCH | Queensland Country | info@queenslandcountry.health 1800 813 415 |
Accreditation needs to be completed first. |
| QTU | Queensland Teachers (TUH) | claims.enquiries@tuh.com.au | They require that you have a claim history with them first |
| RBH | Reserve Bank health | info@myrbhs.com.au | |
| RTH | RT Health | hospitals@rthealthfund.com.au | Use the form https://simdaywinhelp.acsshealth.com/wp-content/uploads/2020/03/RTH-Hospital-EFT-Form.pdf |
| SLM | St Lukes | general@stlukes.com.au | You need to have a ARHG contract or second tier first |
| TFH | Teachers Federation | elizabeth.cashman@teachershealth.com.auAlternatively, try:
EclipseClaims@teachershealth.com.au |
|
| TFS | Transport Health | hospitals@transporthealth.com.au | |
| WFD | Westfund | hospital@westfund.com.au |
